Swift
  1. Swift
  2. SWIFT-9783

Dining table leg is starting to go rusty

        Details

        • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Serial:
          019764h
        • Manufacturer:
          Swift
        • Model:
          Alsace
        • Year:
          2016
        • Size:
          39x12
        • Status Colour:
          Complete Complete
        • Stock_Number:
          31596
        • Times Scheduled:
          2
        • Park_Company:
           Surf Bay Leisure (Winkleigh)
        • Park_Postcode:
          EX19 8DW
        • Park_Phone:
          01837 680100
        • Park_Email:
          warranty@surfbay.co.uk
        • Park_Code:
          SURF99
        • Park_Key_Account:
          No
        • SLA Status:
        • SLA: Open Jobs Overdue Status:
        1. Early warning issued.png
          172 kB
        2. IMG_0525.JPG
          43 kB
        3. query with the supplier.png
          88 kB
        4. screenshot-1.png
          91 kB
        5. supplier rejected claim as van been at show.png
          272 kB
        6. upate requested from Reece.png
          83 kB
        7. update from supplier.png
          88 kB
        8. update from Swift.png
          79 kB

          Activity

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          Adrienne Barwell (Inactive) added a comment -
          Early warning submitted to Swift
          Show
          Adrienne Barwell (Inactive) added a comment - Early warning submitted to Swift
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          Adrienne Barwell (Inactive) added a comment -
          Claim was created by Swift and on pause, I have gone in and added the details and submitted
          Show
          Adrienne Barwell (Inactive) added a comment - Claim was created by Swift and on pause, I have gone in and added the details and submitted
          Hide
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          Adrienne Barwell (Inactive) added a comment -
          This has been referred to Global
          Table serial number is 923/640
          Show
          Adrienne Barwell (Inactive) added a comment - This has been referred to Global Table serial number is 923/640
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          Ella Simmonds (Inactive) added a comment -
          supplier rejected claim as van has been at a show - please see screenshot.
          Show
          Ella Simmonds (Inactive) added a comment - supplier rejected claim as van has been at a show - please see screenshot.
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          Adrienne Barwell (Inactive) added a comment -
          Reece has asked for more information from the supplier as to why this was rejected, he has advised that we need to order a replacement table leg and then send the other one back for inspection.
          Show
          Adrienne Barwell (Inactive) added a comment - Reece has asked for more information from the supplier as to why this was rejected, he has advised that we need to order a replacement table leg and then send the other one back for inspection.
          Hide
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          Adrienne Barwell (Inactive) added a comment -
          Reece has advised that we would need to order the table leg and pay for it and then wait for a credit if the manufacturer decided that they should cover it under warranty. I have advised that I will leave it until the holiday home is sold and wait and see if the customer complains
          Show
          Adrienne Barwell (Inactive) added a comment - Reece has advised that we would need to order the table leg and pay for it and then wait for a credit if the manufacturer decided that they should cover it under warranty. I have advised that I will leave it until the holiday home is sold and wait and see if the customer complains

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              Dates

              • Due:
                Created:
                Updated:
                Resolved:
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