Details
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Type:
Lampshades/lights (2 weeks)
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Status: Complete
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Responsibility:SurfBay Attending
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Plot:summer breeze 305 (Mr and Mrs Kelly)
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Hire_or_Retail:Retail
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Serial:019072h
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Manufacturer:Swift
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Model:Burgundy
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Year:2015
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Size:35x12
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Status Colour:
Complete
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Stock_Number:31322
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Times Scheduled:3
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Park_Company:Shorefield Holiday Village
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Park_Postcode:SO41 0LH
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Park_Contact:Katrina Philp
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Park_Phone:01590 648 307
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Park_Email:Katrina.Philp@shorefield.co.uk
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Park_Code:SHOR01
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Park_Key_Account:Yes
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SLA Status:
Activity
- All
- Comments
- History
- Activity
- Transitions
- Stateoscope
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Ella Simmonds (Inactive)
added a comment -
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Pic of broken light in fridge and fridge details attached
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Ella Simmonds (Inactive)
added a comment - Pic of broken light in fridge and fridge details attached
All submitted to Swift and Sandra from Park updated
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Ella Simmonds (Inactive)
added a comment - All submitted to Swift and Sandra from Park updated
Swift have referred this to the manufacturer screen shot attached.
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Debbie Bartlett (Inactive)
added a comment - Swift have referred this to the manufacturer screen shot attached.
Swift have ack this claim and i have updated them with the plot number of this van. (once we receive the part we will issue a worksheet) i will let the customer know.
Enquiry No: SBH001635 Chassis No: 019072H
Your Enquiry:
light in the fridge does not work
Our Repsonse:
The supplier is sending us one so we will send this to you once received.
Enquiry No: SBH001635 Chassis No: 019072H
Your Enquiry:
light in the fridge does not work
Our Repsonse:
The supplier is sending us one so we will send this to you once received.
Show
Ella Simmonds (Inactive)
added a comment - Swift have ack this claim and i have updated them with the plot number of this van. (once we receive the part we will issue a worksheet) i will let the customer know.
Enquiry No: SBH001635 Chassis No: 019072H
Your Enquiry:
light in the fridge does not work
Our Repsonse:
The supplier is sending us one so we will send this to you once received.
Sandra updated of situation
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Ella Simmonds (Inactive)
added a comment - Sandra updated of situation
MKM have advised that they will send out a replacement light
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Adrienne Barwell (Inactive)
added a comment - MKM have advised that they will send out a replacement light
Supplier confirmed that job is complete - screenshot attached. I will update customer.
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Ella Simmonds (Inactive)
added a comment - Supplier confirmed that job is complete - screenshot attached. I will update customer.
customer confirmed job complete
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Ella Simmonds (Inactive)
added a comment - customer confirmed job complete