Swift
  1. Swift
  2. SWIFT-9925

1 knob broken on cooker in kitchen

        Details

        • Type: Oven (2 Weeks) Oven (2 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Undecided
        • Plot:
          ...
        • Serial:
          020617h
        • Model:
          Loire
        • Year:
          2016
        • Size:
          28x12
        • Status Colour:
          Complete Complete
        • Stock_Number:
          31896
        • Times Scheduled:
          3
        • Park_Company:
           Holiday Resort Unity
        • Park_Postcode:
          TA8 2RB
        • Park_Contact:
          Elly Peters
        • Park_Phone:
          01278 751602
        • Park_Email:
        • Park_Code:
          UNIT01
        • Park_Key_Account:
          Yes
        • SLA Status:

          Description

          Cooker serial no. E31356000370

            Activity

            Ascending order - Click to sort in descending order
            Ella Simmonds (Inactive) created issue -
            Ella Simmonds (Inactive) made changes -
            Field Original Value New Value
            Project PDI [ 10950 ] Swift [ 10018 ]
            Key PDI-1231 SWIFT-9925
            Issue Type PDI (2 weeks) [ 15 ] Oven (2 Weeks) [ 5 ]
            Workflow PDI: Simple Issue Tracking Workflow [ 177088 ] Manufacturers ver 2.2 [ 177089 ]
            Engineer Preston Yeo [ 11851 ]
            Responsibility Undecided [ 10040 ]
            Depot Winkleigh [ 12050 ]
            Times Scheduled 0
            Ella Simmonds (Inactive) made changes -
            Status Open [ 1 ] Submitted [ 10001 ]
            Description Cooker serial no. E31356000370
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            Ella Simmonds (Inactive) added a comment -
            SUBMITTED cooker serial no and parts enquiry to Swift.
            Show
            Ella Simmonds (Inactive) added a comment - SUBMITTED cooker serial no and parts enquiry to Swift.
            Hide
            Permalink
            Debbie Bartlett (Inactive) added a comment -
            Resubmitted claim with Swift. Screen shot attached.
            Show
            Debbie Bartlett (Inactive) added a comment - Resubmitted claim with Swift. Screen shot attached.
            Debbie Bartlett (Inactive) made changes -
            Attachment Swift claim resumitted 15-12-15.png [ 108296 ]
            Debbie Bartlett (Inactive) made changes -
            Status Submitted [ 10001 ] Acknowledged [ 10005 ]
            Hide
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            Debbie Bartlett (Inactive) added a comment -
            Claim referred to the manufacturer. screen shot attached
            Show
            Debbie Bartlett (Inactive) added a comment - Claim referred to the manufacturer. screen shot attached
            Debbie Bartlett (Inactive) made changes -
            Attachment swift supplyer referal 16-12-15.png [ 108435 ]
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            Debbie Bartlett (Inactive) added a comment -
            Swift ack job complete. screen shot attached.
            Show
            Debbie Bartlett (Inactive) added a comment - Swift ack job complete. screen shot attached.
            Debbie Bartlett (Inactive) made changes -
            Attachment completed job 22-12-2015.png [ 108731 ]
            Debbie Bartlett (Inactive) made changes -
            Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
            Debbie Bartlett (Inactive) made changes -
            Times Scheduled 0 1
            Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
            Plot
            Debbie Bartlett (Inactive) made changes -
            Times Scheduled 1 2
            Status Engineer Scheduled [ 10000 ] Engineer Visit Rescheduled [ 10010 ]
            Plot
            Debbie Bartlett (Inactive) made changes -
            Times Scheduled 2 3
            Status Engineer Visit Rescheduled [ 10010 ] Engineer Visit Rescheduled [ 10010 ]
            Plot
            Debbie Bartlett (Inactive) made changes -
            Status Engineer Visit Rescheduled [ 10010 ] Issue Invoice [ 10451 ]
            Assignee Ella Simmonds [ ellas ] Ellie W [ temp ]
            Debbie Bartlett (Inactive) made changes -
            Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
            Debbie Bartlett (Inactive) made changes -
            Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
            Assignee Ellie W [ temp ] Debbie Bartlett [ debbieb ]
            Resolution Completed [ 1 ]
            Debbie Bartlett (Inactive) made changes -
            Status Resolved [ 5 ] Complete [ 6 ]
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            Claire Folland added a comment -
            recieved replacement cooker knob from Thetford, posted to park
            Show
            Claire Folland added a comment - recieved replacement cooker knob from Thetford, posted to park
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open Submitted Submitted
            		8m 38s 1 Ella Simmonds (Inactive) 10/Dec/15 4:11 PM
            Submitted Submitted Acknowledged Acknowledged
            		4d 22h 26m 1 debbieb 15/Dec/15 2:37 PM
            Acknowledged Acknowledged Worksheet Issued Worksheet Issued
            		7d 2h 17m 1 debbieb 22/Dec/15 4:55 PM
            Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
            		3s 1 debbieb 22/Dec/15 4:55 PM
            Engineer Scheduled Engineer Scheduled Engineer Visit Rescheduled Engineer Visit Rescheduled
            		2s 1 debbieb 22/Dec/15 4:55 PM
            Engineer Visit Rescheduled Engineer Visit Rescheduled Engineer Visit Rescheduled Engineer Visit Rescheduled
            		3s 1 debbieb 22/Dec/15 4:55 PM
            Engineer Visit Rescheduled Engineer Visit Rescheduled Issue Invoice Issue Invoice
            		2s 1 debbieb 22/Dec/15 4:55 PM
            Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
            		4s 1 debbieb 22/Dec/15 4:55 PM
            Awaiting Payment Awaiting Payment Resolved Resolved
            		3s 1 debbieb 22/Dec/15 4:55 PM
            Resolved Resolved Complete Complete
            		4s 1 debbieb 22/Dec/15 4:55 PM

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                Dates

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                  Created:
                  Updated:
                  Resolved:
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