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  1. PDI (2 weeks) WILL-3249 Holiday maker has thrown a fence panel against the caravan and caused damage.
    Complete
  2. Wallboards/Ceiling Boards (8 Weeks) WILL-3248 Hallway the ceiling strip has become detached in a couple of places needs replacing
    Complete
  3. Toilet/Shower (8 Weeks) WILL-3247 The Plug in the Shower is damaged
    Complete
  4. Ext Doors & Windows (4 weeks) WILL-3246 Front Door the locking mechanism is sticking very badly
    Complete
  5. Exterior Panels (8 Weeks) WILL-3245 Exterior End of chassis starting to rust due to lack of paint
    Complete
  6. Lampshades/lights (2 weeks) WILL-3244 Kitchen ceiling light not working
    Complete
  7. Kitchen Cupboards (8 Weeks) WILL-3243 Kitchen Cutlery draw is sticking box needs adjusting
    Complete
  8. Carpets and vinyls (8 weeks) WILL-3242 Kitchen Large cut in Lino
    Complete
  9. Kitchen Cupboards (8 Weeks) WILL-3241 Kitchen Worktop has damage on edge LH return to left of sink and large scratch recommendation to replace worktop
    Complete
  10. Internal Doors (8 Weeks) WILL-3240 En-suite door catching side of frame needs adjusting
    Complete
  11. Wallboards/Ceiling Boards (8 Weeks) WILL-3239 Lounge - polytop missing on ceiling board door side
    Complete
  12. Lampshades/lights (2 weeks) WILL-3238 Lounge ceiling light on offside of caravan is not working
    Complete
  13. Toilet/Shower (8 Weeks) WILL-3237 Bathroom - shower plastic trim is coming off. -- need a Surfbay engineer ASAP to fit this part as we have been waiting way too long
    Complete
  14. Update Customer (today) WILL-3235 Update Customer
    Complete
  15. Update Customer (today) WILL-3234 Update Customer
    Complete
  16. Update Customer (today) WILL-3233 Update Customer
    Complete
  17. Update Customer (today) WILL-3232 Update Customer
    Complete
  18. Lampshades/lights (2 weeks) WILL-3231 Missing light bulbs
    Complete
  19. Wallboards/Ceiling Boards (8 Weeks) WILL-3230 Damaged skirting board by dining area
    Complete
  20. Exterior Panels (8 Weeks) WILL-3229 Missing panels on outside vents
    Complete
  21. Gutters/Downpipes/Corner Cappings (8 Weeks) WILL-3228 End cap on gutter missing
    Complete
  22. Update Customer (today) WILL-3226 Update Customer
    Complete
  23. Update Customer (today) WILL-3224 Update Customer
    Complete
  24. Worktops (8 Weeks) WILL-3223 Work top joint is starting to bubble-looks like they havnt sealed the joint and water has got in
    Complete
  25. Lounge Furniture (8 Weeks) WILL-3216 Can feel the springs in the cushions on the settee
    Complete
  26. Dishwasher / Washing machine WILL-3214 The washing machine has not been fitted correctly
    Complete
  27. Lounge Furniture (8 Weeks) WILL-3213 Lounge cover joint split on corner unit
    Complete
  28. Wallboards/Ceiling Boards (8 Weeks) WILL-3212 Lounge ceiling board - delaminating above corner unit
    Complete
  29. Plumbing Leak (2 Weeks) WILL-3188 Two leaks on the joints under the unit
    Complete
  30. Ext Doors & Windows (4 weeks) WILL-3186 3 window handles need replacing, window needs to be de-glazed
    Complete
  31. Ext Doors & Windows (4 weeks) WILL-3185 French door glass has blown (etched glass)
    Complete
  32. Agreed Date/ End of season WILL-3178 shower cubicle cracking and has at least 3-4 horizontal splits
    Complete
  33. Carpets and vinyls (8 weeks) WILL-3177 Owner believes the flooring in the bathroom and toilet should be lino instead of the carpet which is in her van. The brochure shows lino.
    Complete
  34. Internal Doors (8 Weeks) WILL-3176 Hallway door appears to be hung the wrong way round. It opens into the corridor instead of the kitchen as shown in brochure. When van was viewed there was no door in place.
    Complete
  35. Ext Doors & Windows (4 weeks) WILL-3175 Exterior windows are failing
    Complete
  36. Ext Doors & Windows (4 weeks) WILL-3174 4 out of the 7 double glazed window units have failed
    Complete
  37. Agreed Date/ End of season WILL-3172 Wooden doors laminate peeling - customer would like us to visit in March and assess
    Complete
  38. Small Fittings (8 Weeks) WILL-3171 Smoke alarm has stopped working
    Complete
  39. Chassis (8 Weeks) WILL-3168 Chassis has gone rusty again
    Complete
  40. Structure (8 Weeks) WILL-3167 Customer has reported direct to Willerby that the unit is still damp
    Complete
  41. Structure (8 Weeks) WILL-3162 Customer has sent a 2nd letter of complaint to Willerby Holiday Homes about possible water ingress in their holiday home
    Complete
  42. Wallboards/Ceiling Boards (8 Weeks) WILL-3161 Ceiling delmaination
    Complete
  43. Wallboards/Ceiling Boards (8 Weeks) WILL-3160 Ceiling delmaination
    Complete
  44. Wallboards/Ceiling Boards (8 Weeks) WILL-3159 Ceiling delmaination
    Complete
  45. Wallboards/Ceiling Boards (8 Weeks) WILL-3157 The site have advised that the internal ceiling boards are bubbling and lifting off all through the van but it is worst in the lounge, site would like us to report it to Willerby and see if they are prepared to attend.
    Complete
  46. Structure (8 Weeks) WILL-3156 Customer has sent a letter of complaint to Willerby Holiday Homes about possible water ingress in their holiday home
    Complete
  47. Plumbing (3 weeks)  WILL-3155 Thermostatic mixer tap red button has packed up - site think this might be covered by the three year parts warranty
    Complete
  48. Plumbing (3 weeks)  WILL-3153 large sofa, the arm nearest the front has collapsed (this van has a three year parts warranty with Willerby)
    Complete
  49. Plumbing (3 weeks)  WILL-3152 Problems with shower thermostatic mixer tap
    Complete
  50. Ext Doors & Windows (4 weeks) WILL-3150 Front window has dropped
    Complete
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Response","id":"customfield_10100","key":"com.atlassian.jira.ext.charting:firstresponsedate","isShown":true},{"name":"Parts Expected","id":"customfield_10140","key":"com.atlassian.jira.plugin.system.customfieldtypes:datepicker","isShown":true},{"name":"Parts in","id":"customfield_10000","key":"com.atlassian.jira.plugin.system.customfieldtypes:datetime","isShown":true},{"name":"Parts ordered","id":"customfield_10111","key":"com.atlassian.jira.plugin.system.customfieldtypes:datetime","isShown":true},{"name":"Work Scheduled","id":"customfield_10006","key":"com.atlassian.jira.plugin.system.customfieldtypes:datepicker","isShown":true}],"type":"DATES","title":"Dates"},{"searchers":[{"name":"Assignee","id":"assignee","key":"issue.field.assignee","isShown":true,"lastViewed":1776933520014},{"name":"Reporter","id":"reporter","key":"issue.field.reporter","isShown":true},{"name":"Participants","id":"customfield_12670","key":"com.atlassian.jira.toolkit:participants","isShown":true}],"type":"PEOPLE","title":"People"}]},"values":{"project":{"name":"Project","viewHtml":" <div class=\"searcherValue\">\n \n <label class=\"fieldLabel\" for=\"fieldpid\">Project:</label><span id=\"fieldpid\" class=\"fieldValue\">\n \n <a href=\"/browse/WILL\" title=\"Browse Willerby project\">Willerby</a> </span></div>\n","editHtml":"\n <div class=\"field-group aui-field-project\" >\n <label for=\"searcher-pid\">Project</label>\n \n\n <select class=\"select js-default-checkboxmultiselect\" data-placeholder-text=\"Find Projects...\" id=\"searcher-pid\" multiple=\"multiple\" name=\"pid\" size=\"5\">\n <optgroup label=\"Recent Projects\">\n \n <option data-icon=\"/secure/projectavatar?pid=10015&size=small\"\n selected=\"selected\" title=\"Willerby\"\n value=\"10015\">\n Willerby (WILL)\n </option>\n \n <option data-icon=\"/secure/projectavatar?pid=10030&size=small\"\n title=\"Chargeable Parts\"\n value=\"10030\">\n Chargeable Parts (CHARGE)\n </option>\n </optgroup>\n <optgroup label=\"All Projects\">\n \n <option data-icon=\"/secure/projectavatar?pid=10014&size=small\"\n title=\"ABI\"\n value=\"10014\">\n ABI (ABI)\n </option>\n \n <option data-icon=\"/secure/projectavatar?pid=10040&size=small\"\n title=\"Atlas\"\n value=\"10040\">\n Atlas (ATL)\n </option>\n \n <option data-icon=\"/secure/projectavatar?pid=10030&size=small\"\n title=\"Chargeable Parts\"\n value=\"10030\">\n Chargeable Parts (CHARGE)\n </option>\n \n <option data-icon=\"/secure/projectavatar?pid=10454&size=small\"\n title=\"Good Will\"\n value=\"10454\">\n Good Will (GW)\n </option>\n \n <option data-icon=\"/secure/projectavatar?pid=10550&size=small\"\n title=\"Our Parks\"\n value=\"10550\">\n Our Parks (SBHP)\n </option>\n \n <option data-icon=\"/secure/projectavatar?pid=10950&size=small\"\n title=\"PDI\"\n value=\"10950\">\n PDI (PDI)\n </option>\n \n <option data-icon=\"/secure/projectavatar?pid=10750&size=small\"\n title=\"PDI_Missed_Items\"\n value=\"10750\">\n PDI_Missed_Items (PDIM)\n </option>\n \n <option data-icon=\"/secure/projectavatar?pid=10050&size=small\"\n title=\"Pre-Owned After Care\"\n value=\"10050\">\n Pre-Owned After Care (PREOW)\n </option>\n \n <option data-icon=\"/secure/projectavatar?pid=10751&size=small\"\n title=\"Pre-Owned Pre Sale\"\n value=\"10751\">\n Pre-Owned Pre Sale (PPS)\n </option>\n \n <option data-icon=\"/secure/projectavatar?pid=11250&size=small\"\n title=\"Prestige Holiday Homes\"\n value=\"11250\">\n Prestige Holiday Homes (PHH)\n </option>\n \n <option data-icon=\"/secure/projectavatar?pid=11050&size=small\"\n title=\"Problems\"\n value=\"11050\">\n Problems (PROB)\n </option>\n \n <option data-icon=\"/secure/projectavatar?pid=10020&size=small\"\n title=\"Quotes\"\n value=\"10020\">\n Quotes (QUOT)\n </option>\n \n <option data-icon=\"/secure/projectavatar?pid=10551&size=small\"\n title=\"Retrofit\"\n value=\"10551\">\n Retrofit (RET)\n </option>\n \n <option data-icon=\"/secure/projectavatar?pid=10018&size=small\"\n title=\"Swift\"\n value=\"10018\">\n Swift (SWIFT)\n </option>\n \n <option data-icon=\"/secure/projectavatar?pid=10015&size=small\"\n selected=\"selected\" title=\"Willerby\"\n value=\"10015\">\n Willerby (WILL)\n </option>\n \n <option data-icon=\"/secure/projectavatar?pid=10051&size=small\"\n title=\"Workshop Insurance\"\n value=\"10051\">\n Workshop Insurance (WIN)\n </option>\n </optgroup>\n </select>\n </div>\n \n","jql":"project = WILL","validSearcher":true,"isShown":true},"issuetype":{"name":"Type","editHtml":"\n\n <div class=\"field-group aui-field-issuetype\" >\n <label for=\"searcher-type\">Type</label>\n <select class=\"select js-default-checkboxmultiselect\" data-placeholder-text=\"Find Issue Types...\" id=\"searcher-type\" multiple=\"multiple\" name=\"type\" size=\"1\">\n <optgroup>\n \n <option class=\"\n \"\n id=\"type_-2\"\n title=\"All Standard Issue Types\"\n value=\"-2\">\n All Standard Issue Types\n </option>\n \n <option class=\"\n \"\n id=\"type_-3\"\n title=\"All Sub-Task Issue Types\"\n value=\"-3\">\n All Sub-Task Issue Types\n </option>\n </optgroup>\n\n <optgroup label=\"Standard Issue Types\">\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/AD.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_18\"\n title=\"Agreed Date/ End of season\"\n value=\"18\">\n Agreed Date/ End of season\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/Sleep.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_34\"\n title=\"Bedroom Furniture (8 Weeks)\"\n value=\"34\">\n Bedroom Furniture (8 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/Bed.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_10\"\n title=\"Beds (8 Weeks)\"\n value=\"10\">\n Beds (8 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/issuetypes/genericissue.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_28\"\n title=\"Blinds (8 Weeks)\"\n value=\"28\">\n Blinds (8 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/boilers-icon.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_21\"\n title=\"Boiler (2 Weeks)\"\n value=\"21\">\n Boiler (2 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/C.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_13\"\n title=\"Carpets and vinyls (8 weeks)\"\n value=\"13\">\n Carpets and vinyls (8 weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/pound-icon.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_14\"\n title=\"Chargeable (6 weeks)\"\n value=\"14\">\n Chargeable (6 weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/issuetypes/epic.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_38\"\n title=\"Chassis (8 Weeks)\"\n value=\"38\">\n Chassis (8 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/Curtain.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_27\"\n title=\"Curtains (8 Weeks)\"\n value=\"27\">\n Curtains (8 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/Food.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_30\"\n title=\"Dining Furniture (8 Weeks)\"\n value=\"30\">\n Dining Furniture (8 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/issuetypes/genericissue.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_101\"\n title=\"Dishwasher / Washing machine \"\n value=\"101\">\n Dishwasher / Washing machine \n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/High-Voltage.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_8\"\n title=\"Electrical Faults (2 Weeks)\"\n value=\"8\">\n Electrical Faults (2 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 11470 \"\n data-icon=\"/images/icons/surfbay/window.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_4\"\n title=\"Ext Doors &amp; Windows (4 weeks)\"\n value=\"4\">\n Ext Doors &amp; Windows (4 weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/issuetypes/delete.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_26\"\n title=\"Exterior Panels (8 Weeks)\"\n value=\"26\">\n Exterior Panels (8 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/priority_Ch.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_24\"\n title=\"Floor (8 Weeks)\"\n value=\"24\">\n Floor (8 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/flue.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_37\"\n title=\"Flue/Cowl (2 Weeks)\"\n value=\"37\">\n Flue/Cowl (2 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/Fridge.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_42\"\n title=\"Fridges/Freezers (2 Weeks)\"\n value=\"42\">\n Fridges/Freezers (2 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/issuetypes/task.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_100\"\n title=\"Grill\"\n value=\"100\">\n Grill\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/Rain.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_25\"\n title=\"Gutters/Downpipes/Corner Cappings (8 Weeks)\"\n value=\"25\">\n Gutters/Downpipes/Corner Cappings (8 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/HobGas.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_22\"\n title=\"Hob (2 Weeks)\"\n value=\"22\">\n Hob (2 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/issuetypes/genericissue.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_44\"\n title=\"Information Only\"\n value=\"44\">\n Information Only\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/door.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_29\"\n title=\"Internal Doors (8 Weeks)\"\n value=\"29\">\n Internal Doors (8 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/IS.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_17\"\n title=\"Internal Issues (1 Week)\"\n value=\"17\">\n Internal Issues (1 Week)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/cupboard.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_31\"\n title=\"Kitchen Cupboards (8 Weeks)\"\n value=\"31\">\n Kitchen Cupboards (8 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/Bulb.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_9\"\n title=\"Lampshades/lights (2 weeks)\"\n value=\"9\">\n Lampshades/lights (2 weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/Key.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_11\"\n title=\"Locks &amp; Keys (4 weeks)\"\n value=\"11\">\n Locks &amp; Keys (4 weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/Sofa.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_33\"\n title=\"Lounge Furniture (8 Weeks)\"\n value=\"33\">\n Lounge Furniture (8 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/mattress.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_12\"\n title=\"Mattress (8 Weeks)\"\n value=\"12\">\n Mattress (8 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/warning_16.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_16\"\n title=\"Missing items (4 weeks)\"\n value=\"16\">\n Missing items (4 weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/Cooker.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_5\"\n title=\"Oven (2 Weeks)\"\n value=\"5\">\n Oven (2 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 12270 \"\n data-icon=\"/images/icons/surfbay/Check.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_15\"\n title=\"PDI (2 weeks)\"\n value=\"15\">\n PDI (2 weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/heater.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_23\"\n title=\"Panel/Plinth Heater &amp; Fires (4 Weeks)\"\n value=\"23\">\n Panel/Plinth Heater &amp; Fires (4 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/box_16.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_20\"\n title=\"Parts required\"\n value=\"20\">\n Parts required\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/plumber.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_45\"\n title=\"Plumbing (3 weeks) \"\n value=\"45\">\n Plumbing (3 weeks) \n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/leak.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_7\"\n title=\"Plumbing Leak (2 Weeks)\"\n value=\"7\">\n Plumbing Leak (2 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/rads.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_36\"\n title=\"Radiators (4 Weeks)\"\n value=\"36\">\n Radiators (4 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/Roof.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_40\"\n title=\"Roof (8 Weeks)\"\n value=\"40\">\n Roof (8 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/FF.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_1\"\n title=\"Small Fittings (8 Weeks)\"\n value=\"1\">\n Small Fittings (8 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/issuetypes/genericissue.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_39\"\n title=\"Structure (8 Weeks)\"\n value=\"39\">\n Structure (8 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/Tap.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_35\"\n title=\"Taps (4 Weeks)\"\n value=\"35\">\n Taps (4 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/toilet.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_41\"\n title=\"Toilet/Shower (8 Weeks)\"\n value=\"41\">\n Toilet/Shower (8 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/issuetypes/genericissue.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_43\"\n title=\"Upholstery (8 weeks)\"\n value=\"43\">\n Upholstery (8 weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/ST.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_6\"\n title=\"Wallboards/Ceiling Boards (8 Weeks)\"\n value=\"6\">\n Wallboards/Ceiling Boards (8 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/Worktop.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_32\"\n title=\"Worktops (8 Weeks)\"\n value=\"32\">\n Worktops (8 Weeks)\n </option>\n </optgroup>\n\n <optgroup label=\"Sub-Task Issue Types\">\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/issuetypes/subtask_alternate.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_10300\"\n title=\"Check Parts Correct\"\n value=\"10300\">\n Check Parts Correct\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/issuetypes/subtask_alternate.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_10500\"\n title=\"Customer Satisfied?\"\n value=\"10500\">\n Customer Satisfied?\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/issuetypes/subtask_alternate.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_10301\"\n title=\"Update Customer (2 days)\"\n value=\"10301\">\n Update Customer (2 days)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/issuetypes/subtask_alternate.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_10302\"\n title=\"Update Customer (today)\"\n value=\"10302\">\n Update Customer (today)\n </option>\n </optgroup>\n </select>\n </div>\n ","validSearcher":true,"isShown":true},"status":{"name":"Status","editHtml":"\n <div class=\"field-group aui-field-constants\" >\n <label for=\"searcher-status\">Status</label>\n \n <select class=\"select js-default-checkboxmultiselectstatuslozenge\" data-placeholder-text=\"Find Statuses...\" id=\"searcher-status\" multiple=\"multiple\" name=\"status\" size=\"4\" data-status-lozenge=\"true\">\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/open.png\" value=\"1\" title=\"Open\" data-simple-status=\"{&quot;id&quot;:&quot;1&quot;,&quot;name&quot;:&quot;Open&quot;,&quot;description&quot;:&quot;The issue is open and ready for the assignee to start work on it.&quot;,&quot;iconUrl&quot;:&quot;/images/icons/statuses/open.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:2,&quot;key&quot;:&quot;new&quot;,&quot;colorName&quot;:&quot;blue-gray&quot;}}\">Open</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/inprogress.png\" value=\"10012\" title=\"Awaiting Customer Info\" data-simple-status=\"{&quot;id&quot;:&quot;10012&quot;,&quot;name&quot;:&quot;Awaiting Customer Info&quot;,&quot;description&quot;:&quot;Awaiting further Customer Info&quot;,&quot;iconUrl&quot;:&quot;/images/icons/statuses/inprogress.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Awaiting Customer Info</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/needinfo.png\" value=\"10001\" title=\"Submitted\" data-simple-status=\"{&quot;id&quot;:&quot;10001&quot;,&quot;name&quot;:&quot;Submitted&quot;,&quot;description&quot;:&quot;Submitted to Manufacturer&quot;,&quot;iconUrl&quot;:&quot;/images/icons/statuses/needinfo.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Submitted</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10005\" title=\"Acknowledged\" data-simple-status=\"{&quot;id&quot;:&quot;10005&quot;,&quot;name&quot;:&quot;Acknowledged&quot;,&quot;description&quot;:&quot;Acknowledged by Manufacturer&quot;,&quot;iconUrl&quot;:&quot;/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Acknowledged</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/trash.png\" value=\"10002\" title=\"Rejected\" data-simple-status=\"{&quot;id&quot;:&quot;10002&quot;,&quot;name&quot;:&quot;Rejected&quot;,&quot;description&quot;:&quot;Issue rejected by Manufacturer&quot;,&quot;iconUrl&quot;:&quot;/images/icons/statuses/trash.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Rejected</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/reopened.png\" value=\"4\" title=\"Reopened\" data-simple-status=\"{&quot;id&quot;:&quot;4&quot;,&quot;name&quot;:&quot;Reopened&quot;,&quot;description&quot;:&quot;This issue was once resolved, but the resolution was deemed incorrect. From here issues are either marked assigned or resolved.&quot;,&quot;iconUrl&quot;:&quot;/images/icons/statuses/reopened.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:2,&quot;key&quot;:&quot;new&quot;,&quot;colorName&quot;:&quot;blue-gray&quot;}}\">Reopened</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/document.png\" value=\"3\" title=\"Parts ordered\" data-simple-status=\"{&quot;id&quot;:&quot;3&quot;,&quot;name&quot;:&quot;Parts ordered&quot;,&quot;description&quot;:&quot;Required parts have been ordered&quot;,&quot;iconUrl&quot;:&quot;/images/icons/statuses/document.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Parts ordered</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10009\" title=\"Parts on reorder\" data-simple-status=\"{&quot;id&quot;:&quot;10009&quot;,&quot;name&quot;:&quot;Parts on reorder&quot;,&quot;description&quot;:&quot;Problem with Parts - Had to be reordered&quot;,&quot;iconUrl&quot;:&quot;/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Parts on reorder</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10003\" title=\"Parts Recieved\" data-simple-status=\"{&quot;id&quot;:&quot;10003&quot;,&quot;name&quot;:&quot;Parts Recieved&quot;,&quot;description&quot;:&quot;Parts have been recieved&quot;,&quot;iconUrl&quot;:&quot;/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Parts Recieved</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10004\" title=\"Worksheet Issued\" data-simple-status=\"{&quot;id&quot;:&quot;10004&quot;,&quot;name&quot;:&quot;Worksheet Issued&quot;,&quot;description&quot;:&quot;Engineer&#39;s Worksheet issued&quot;,&quot;iconUrl&quot;:&quot;/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Worksheet Issued</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/wrench-icon.png\" value=\"10000\" title=\"Engineer Scheduled\" data-simple-status=\"{&quot;id&quot;:&quot;10000&quot;,&quot;name&quot;:&quot;Engineer Scheduled&quot;,&quot;description&quot;:&quot;Engineer has been Scheduled&quot;,&quot;iconUrl&quot;:&quot;/images/icons/wrench-icon.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Engineer Scheduled</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/wrench-icon.png\" value=\"10010\" title=\"Engineer Visit Rescheduled \" data-simple-status=\"{&quot;id&quot;:&quot;10010&quot;,&quot;name&quot;:&quot;Engineer Visit Rescheduled &quot;,&quot;description&quot;:&quot;Engineer Visit had to be Rescheduled&quot;,&quot;iconUrl&quot;:&quot;/images/icons/wrench-icon.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Engineer Visit Rescheduled </option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/resolved.png\" value=\"5\" title=\"Resolved\" data-simple-status=\"{&quot;id&quot;:&quot;5&quot;,&quot;name&quot;:&quot;Resolved&quot;,&quot;description&quot;:&quot;A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.&quot;,&quot;iconUrl&quot;:&quot;/images/icons/statuses/resolved.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:3,&quot;key&quot;:&quot;done&quot;,&quot;colorName&quot;:&quot;green&quot;}}\">Resolved</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/closed.png\" value=\"6\" title=\"Complete\" data-simple-status=\"{&quot;id&quot;:&quot;6&quot;,&quot;name&quot;:&quot;Complete&quot;,&quot;description&quot;:&quot;The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.&quot;,&quot;iconUrl&quot;:&quot;/images/icons/statuses/closed.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:3,&quot;key&quot;:&quot;done&quot;,&quot;colorName&quot;:&quot;green&quot;}}\">Complete</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10151\" title=\"Awaiting Payment\" data-simple-status=\"{&quot;id&quot;:&quot;10151&quot;,&quot;name&quot;:&quot;Awaiting Payment&quot;,&quot;description&quot;:&quot;Awaiting payment from Insurance Company&quot;,&quot;iconUrl&quot;:&quot;/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:3,&quot;key&quot;:&quot;done&quot;,&quot;colorName&quot;:&quot;green&quot;}}\">Awaiting Payment</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10449\" title=\"Reorder Parts\" data-simple-status=\"{&quot;id&quot;:&quot;10449&quot;,&quot;name&quot;:&quot;Reorder Parts&quot;,&quot;description&quot;:&quot;Parts are incorrect&quot;,&quot;iconUrl&quot;:&quot;/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Reorder Parts</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10451\" title=\"Issue Invoice\" data-simple-status=\"{&quot;id&quot;:&quot;10451&quot;,&quot;name&quot;:&quot;Issue Invoice&quot;,&quot;description&quot;:&quot;Issue Invoice for Work done&quot;,&quot;iconUrl&quot;:&quot;/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Issue Invoice</option>\n </select>\n </div>\n \n","validSearcher":true,"isShown":true},"assignee":{"name":"Assignee","editHtml":"\n \n <div class=\"field-group aui-field-userlist\" >\n <label for=\"searcher-assigneeSelect\">Assignee</label>\n <fieldset rel=\"assignee\" class=\"hidden user-group-searcher-params\">\n </fieldset>\n <select class=\"js-usergroup-checkboxmultiselect\" multiple=\"multiple\" id=\"assignee\" name=\"assignee\" data-placeholder-text=\"Enter username or group\">\n <optgroup>\n <option class=\"headerOption\" data-icon=\"/secure/useravatar?size=xsmall&avatarId=10083\" value=\"empty\" title=\"Unassigned\">Unassigned</option>\n </optgroup>\n <optgroup>\n </optgroup>\n </select>\n <input type=\"hidden\" name=\"check_prev_assignee\" value=\"true\">\n </div>\n \n","validSearcher":true,"isShown":true}}}
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