Details
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Type:
Radiators (4 Weeks)
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Status: Parts ordered
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Responsibility:Manufacturer Attending
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Plot:32
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Hire_or_Retail:Retail
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Serial:2011370
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Model:coworth
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Year:2022
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Size:36x12
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ID Number:W0241437 W0241604
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Status Colour:
Parts ordered
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Stock_Number:39036
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Times Scheduled:0
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Park_Company:Upper Lynstone Caravan & Camping Park
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Park_Postcode:EX23 0LP
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Park_Contact:Mr John & Mrs Jill Cloke
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Park_Phone:1288352017
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Park_Email:reception@upperlynstone.co.uk
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Park_Code:UPPE01
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Park_Key_Account:No
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SLA Status:
Activity
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
3m 59s | 1 | Claire Folland | 11/Nov/25 12:45 PM | |||||
|
2d 20h 43m | 1 | Claire Folland | 14/Nov/25 9:28 AM | |||||
|
2s | 1 | Claire Folland | 14/Nov/25 9:28 AM |
| Attachment | Screenshot 2025-11-25 101204.png [ 410681 ] |
| Attachment | Screenshot 2025-11-17 095410.png [ 410235 ] |
| ID Number | W0241437 | W0241437 W0241604 |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
Hi Claire,
Unfortunately, this isn’t covered under warranty so has been rejected. I’m aware this owner can be difficult at times so if it would make your life easier, please let us know and we can arrange parts only to site if you can arrange fitting.
*****
have asked ABI if they can send one out
Unfortunately, this isn’t covered under warranty so has been rejected. I’m aware this owner can be difficult at times so if it would make your life easier, please let us know and we can arrange parts only to site if you can arrange fitting.
*****
have asked ABI if they can send one out
Show
Claire Folland
added a comment - Hi Claire,
Unfortunately, this isn’t covered under warranty so has been rejected. I’m aware this owner can be difficult at times so if it would make your life easier, please let us know and we can arrange parts only to site if you can arrange fitting.
*****
have asked ABI if they can send one out
| Attachment | Screenshot 2025-11-14 092800.png [ 410126 ] |
| ID Number | W0241437 |
received email from park, submitted into ABI
Show
Claire Folland
added a comment - received email from park, submitted into ABI
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Attachment | Screenshot 2025-11-11 124445.png [ 410059 ] |
| Attachment | 39036 rad.jpg [ 410058 ] |
| Attachment | Screenshot 2025-11-11 124120.png [ 410057 ] |
| Field | Original Value | New Value |
|---|---|---|
| Park_Contact | Mr John & Mrs Jill Cloke | |
| Park_Postcode | EX23 0LP | |
| Park_Email | reception@upperlynstone.co.uk | |
| Park_Phone | 1288352017 | |
| Park_Code | UPPE01 | |
| Park_Key_Account | No | |
| Park_City | Bude | |
| Park_Address | Upper Lynstone Caravan Park |
Claim Number: W0241604
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 99HTG2955 x 1 Part: RADIATOR: `MORCO` 600H X 500L
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team