ABI
  1. ABI
  2. ABI-31112

bathroom radiator has gone rusty

        Details

        • Type: Radiators (4 Weeks) Radiators (4 Weeks)
        • Status: Parts ordered
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Plot:
          32
        • Hire_or_Retail:
          Retail
        • Serial:
          2011370
        • Model:
          coworth
        • Year:
          2022
        • Size:
          36x12
        • ID Number:
          W0241437 W0241604
        • Status Colour:
          Parts ordered Parts ordered
        • Stock_Number:
          39036
        • Times Scheduled:
          0
        • Park_Company:
           Upper Lynstone Caravan & Camping Park
        • Park_Postcode:
          EX23 0LP
        • Park_Contact:
          Mr John & Mrs Jill Cloke
        • Park_Phone:
          1288352017
        • Park_Email:
          reception@upperlynstone.co.uk
        • Park_Code:
          UPPE01
        • Park_Key_Account:
          No
        • SLA Status:
        1. Screenshot 2025-11-25 101204.png
          94 kB
        2. Screenshot 2025-11-17 095410.png
          87 kB
        3. Screenshot 2025-11-14 092800.png
          103 kB
        4. Screenshot 2025-11-11 124445.png
          61 kB
        5. Screenshot 2025-11-11 124120.png
          79 kB
        6. 39036 rad.jpg
          154 kB

          Activity

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          Claire Folland added a comment -
          Good Morning,
           
          Claim Number: W0241604
          We have now ordered the below parts to address the issues you have raised on the warranty claim.
           
          1. Item Code: 99HTG2955 x 1 Part: RADIATOR: `MORCO` 600H X 500L
           
          If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
           
          Kind Regards,
          ABI Warranty Team
          Show
          Claire Folland added a comment - Good Morning,   Claim Number: W0241604 We have now ordered the below parts to address the issues you have raised on the warranty claim.   1. Item Code: 99HTG2955 x 1 Part: RADIATOR: `MORCO` 600H X 500L   If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.   Kind Regards, ABI Warranty Team
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          Claire Folland added a comment -
          Hi Claire,

          Unfortunately, this isn’t covered under warranty so has been rejected. I’m aware this owner can be difficult at times so if it would make your life easier, please let us know and we can arrange parts only to site if you can arrange fitting.

          *****

          have asked ABI if they can send one out
          Show
          Claire Folland added a comment - Hi Claire, Unfortunately, this isn’t covered under warranty so has been rejected. I’m aware this owner can be difficult at times so if it would make your life easier, please let us know and we can arrange parts only to site if you can arrange fitting. ***** have asked ABI if they can send one out
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          Claire Folland added a comment -
          received email from park, submitted into ABI
          Show
          Claire Folland added a comment - received email from park, submitted into ABI

            People

            • Assignee:
              Claire Folland
              Reporter:
              Claire Folland
              Participants:
            • Watchers:
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              Dates

              • Due:
                Created:
                Updated: