Details

    • Type: Radiators (4 Weeks) Radiators (4 Weeks)
    • Status: Parts ordered
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Responsibility:
      Manufacturer Attending
    • Plot:
      32
    • Hire_or_Retail:
      Retail
    • Serial:
      2011370
    • Model:
      coworth
    • Year:
      2022
    • Size:
      36x12
    • ID Number:
      W0241437 W0241604
    • Status Colour:
      Parts ordered Parts ordered
    • Stock_Number:
      39036
    • Times Scheduled:
      0
    • Park_Company:
       Upper Lynstone Caravan & Camping Park
    • Park_Postcode:
      EX23 0LP
    • Park_Contact:
      Mr John & Mrs Jill Cloke
    • Park_Phone:
      1288352017
    • Park_Email:
      reception@upperlynstone.co.uk
    • Park_Code:
      UPPE01
    • Park_Key_Account:
      No
    • SLA Status:
    1. Screenshot 2025-11-25 101204.png
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    2. Screenshot 2025-11-17 095410.png
      87 kB
    3. Screenshot 2025-11-14 092800.png
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    4. Screenshot 2025-11-11 124445.png
      61 kB
    5. Screenshot 2025-11-11 124120.png
      79 kB
    6. 39036 rad.jpg
      154 kB

      Activity

      Hide
      Claire Folland added a comment -
      received email from park, submitted into ABI
      Show
      Claire Folland added a comment - received email from park, submitted into ABI
      Hide
      Claire Folland added a comment -
      Hi Claire,

      Unfortunately, this isn’t covered under warranty so has been rejected. I’m aware this owner can be difficult at times so if it would make your life easier, please let us know and we can arrange parts only to site if you can arrange fitting.

      *****

      have asked ABI if they can send one out
      Show
      Claire Folland added a comment - Hi Claire, Unfortunately, this isn’t covered under warranty so has been rejected. I’m aware this owner can be difficult at times so if it would make your life easier, please let us know and we can arrange parts only to site if you can arrange fitting. ***** have asked ABI if they can send one out
      Hide
      Claire Folland added a comment -
      Good Morning,
       
      Claim Number: W0241604
      We have now ordered the below parts to address the issues you have raised on the warranty claim.
       
      1. Item Code: 99HTG2955 x 1 Part: RADIATOR: `MORCO` 600H X 500L
       
      If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
       
      Kind Regards,
      ABI Warranty Team
      Show
      Claire Folland added a comment - Good Morning,   Claim Number: W0241604 We have now ordered the below parts to address the issues you have raised on the warranty claim.   1. Item Code: 99HTG2955 x 1 Part: RADIATOR: `MORCO` 600H X 500L   If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.   Kind Regards, ABI Warranty Team

        People

        • Assignee:
          Claire Folland
          Reporter:
          Claire Folland
          Participants:
        • Watchers:
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          Dates

          • Due:
            Created:
            Updated: