Details

    • Type: Exterior Panels (8 Weeks) Exterior Panels (8 Weeks)
    • Status: Assessment Sheet Issued
    • Priority: Over 8 Weeks Over 8 Weeks
    • Resolution: Unresolved
    • Labels:
      None
    • ID Number:
      096888
    • Order No:
      AS9055/5041
    • Plot:
      unknown
    • Model:
      Oakley
    • Serial:
      1730416
    • Size:
      36x10
    • Status Colour:
      Assessment Sheet Issued Assessment Sheet Issued
    • Supplier:
      ABI
    • Ordered By?:
      Adrienne
    • Stock_Number:
      30571
    • Park_Company:
       Polzeath Beach Holiday Park
    • Park_Code:
      POLZ01
    • Park_Contact:
      Louise and Michael Wonnacott
    • Park_Phone:
      01208863320
    • Park_Postcode:
      PL27 6ST
    • Invoice Number:
      ..
    • Satisfaction note signed:
      No
    • Park_Key_Account:
      Yes
    • SLA: Quote Time to:
    • SLA Status:
    • Quote outcome:
      None
    1. QUOT-1485.docx
      15 kB
      Adrienne Barwell
    1. screenshot-1.jpg
      175 kB
    2. screenshot-2.jpg
      199 kB
    3. screenshot-3.jpg
      150 kB
    4. screenshot-4.jpg
      190 kB
    5. screenshot-5.jpg
      147 kB
    6. screenshot-6.jpg
      163 kB
    7. screenshot-7.jpg
      147 kB
    8. screenshot-8.jpg
      150 kB
    9. screenshot-9.jpg
      193 kB

      Activity

      Adrienne Barwell (Inactive) created issue -
      Hide
      Adrienne Barwell (Inactive) added a comment - - edited
      Michael from Polzeath has called, he has advised that their electrician has just damaged the w/s back bottom panel. He doesn't want the full panel replaced just 9ft of panel.

      Michael requires a quote for the supply and fit of the panel, but has advised that he would like us to go ahead and order the panel because it needs replacing

      He advised that he has another Oakley at the factory, and if possible he would like the panel put in there
      Show
      Adrienne Barwell (Inactive) added a comment - - edited Michael from Polzeath has called, he has advised that their electrician has just damaged the w/s back bottom panel. He doesn't want the full panel replaced just 9ft of panel. Michael requires a quote for the supply and fit of the panel, but has advised that he would like us to go ahead and order the panel because it needs replacing He advised that he has another Oakley at the factory, and if possible he would like the panel put in there
      Adrienne Barwell (Inactive) made changes -
      Field Original Value New Value
      Park_Contact Terry & Linda Moriaty
      Park_Postcode PL27 6ST
      Park_Phone 1208863320
      Park_Code POLZ01
      Park_Address2 Trenant Nook
      Park_City Polzeath
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-1.jpg [ 79743 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Price requested from Dan at ABI
      Show
      Adrienne Barwell (Inactive) added a comment - Price requested from Dan at ABI
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-2.jpg [ 79750 ]
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-3.jpg [ 79967 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Dan advised that Mo has also asked for the price for this panel, when I spoke with Mo she advised that Tim had phoned it through. I have asked Dan to cancel Mo's request and deal with mine.
      Show
      Adrienne Barwell (Inactive) added a comment - Dan advised that Mo has also asked for the price for this panel, when I spoke with Mo she advised that Tim had phoned it through. I have asked Dan to cancel Mo's request and deal with mine.
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-4.jpg [ 79969 ]
      Adrienne Barwell (Inactive) made changes -
      Status Open [ 1 ] Worksheet Issued [ 10004 ]
      Adrienne Barwell (Inactive) made changes -
      Status Worksheet Issued [ 10004 ] Engineer Assessment Scheduled [ 10048 ]
      Plot
      Adrienne Barwell (Inactive) made changes -
      Status Engineer Assessment Scheduled [ 10048 ] Awaiting Quote [ 10006 ]
      Adrienne Barwell (Inactive) made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Adrienne Barwell (Inactive) made changes -
      Attachment QUOT-1485.docx [ 79974 ]
      Adrienne Barwell (Inactive) made changes -
      Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
      Adrienne Barwell (Inactive) made changes -
      Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      I have accepted the quotation with Dan and asked him to confirm whether he can put the panel in the Oakley still at the factory, awaiting his response
      Show
      Adrienne Barwell (Inactive) added a comment - I have accepted the quotation with Dan and asked him to confirm whether he can put the panel in the Oakley still at the factory, awaiting his response
      Adrienne Barwell (Inactive) made changes -
      Parts Expected 31/Dec/14
      Supplier ABI [ 10350 ]
      Ordered By? Adrienne
      Order No AS9055/5041
      Adrienne Barwell (Inactive) made changes -
      ID Number 096888
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Dan has confirmed that the panel is on order, when it is ready , they will arrange delivery in one of our vans The panel will take 2-3 weeks
      Show
      Adrienne Barwell (Inactive) added a comment - Dan has confirmed that the panel is on order, when it is ready , they will arrange delivery in one of our vans The panel will take 2-3 weeks
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-5.jpg [ 79988 ]
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-6.jpg [ 79989 ]
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-7.jpg [ 81522 ]
      Adrienne Barwell (Inactive) made changes -
      Workflow Quotes ver 2.1 [ 154534 ] Quotes ver 2.5 [ 155992 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Chased Dan for a progress report on this panel
      Show
      Adrienne Barwell (Inactive) added a comment - Chased Dan for a progress report on this panel
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-8.jpg [ 82588 ]
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-9.jpg [ 82811 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Dan has advised that the panel is at the factory and asked for a van that he can put it in. I have advised that it can go in stock 30732 which is the last Polzeath van at the factory. I am waiting for confirmation that this has been done
      Show
      Adrienne Barwell (Inactive) added a comment - Dan has advised that the panel is at the factory and asked for a van that he can put it in. I have advised that it can go in stock 30732 which is the last Polzeath van at the factory. I am waiting for confirmation that this has been done
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Daniel has advised that it would be easier for them to deliver it to Surf Bay next week (no cost) I have said this is fine because we are fitting the panel
      Show
      Adrienne Barwell (Inactive) added a comment - Daniel has advised that it would be easier for them to deliver it to Surf Bay next week (no cost) I have said this is fine because we are fitting the panel
      Claire Folland made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Plot
      Parts in 06/Feb/15 10:55 AM
      Hide
      Claire Folland added a comment -
      ABI engineer has delivered panel and corner capping, issued worksheet
      Show
      Claire Folland added a comment - ABI engineer has delivered panel and corner capping, issued worksheet
      Hide
      Adrienne Barwell (Inactive) added a comment -
      I have phoned Michael to arrange to fit the panel he has advised that he cancelled the order, I queried this and then he said that actually he hadn't sent the paperwork back. I advised that he had verbally asked me to order the panel so I had.

      Michael then said he would pay for the panel if he had to however, he had damaged a back bottom panel on a VISTA and wondered if it could be used to repair that unit. The Vista is on pitch B2

      I will speak to Steve and see what he thinks
      Show
      Adrienne Barwell (Inactive) added a comment - I have phoned Michael to arrange to fit the panel he has advised that he cancelled the order, I queried this and then he said that actually he hadn't sent the paperwork back. I advised that he had verbally asked me to order the panel so I had. Michael then said he would pay for the panel if he had to however, he had damaged a back bottom panel on a VISTA and wondered if it could be used to repair that unit. The Vista is on pitch B2 I will speak to Steve and see what he thinks
      Adrienne Barwell (Inactive) made changes -
      Priority Normal [ 21 ] Over 8 Weeks [ 25 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      The site have advised that they have covered up the damage and do not want the panel, Steve has said it is not suitable for the other damage on the site. So we will have to put this panel into stock
      Show
      Adrienne Barwell (Inactive) added a comment - The site have advised that they have covered up the damage and do not want the panel, Steve has said it is not suitable for the other damage on the site. So we will have to put this panel into stock
      Adrienne Barwell (Inactive) made changes -
      Status Parts Recieved [ 10003 ] Engineer Scheduled [ 10000 ]
      Plot
      Adrienne Barwell (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Work Completed [ 10149 ]
      Adrienne Barwell (Inactive) made changes -
      Status Work Completed [ 10149 ] Satisfaction Note [ 10150 ]
      Invoice Number ..
      Adrienne Barwell (Inactive) made changes -
      Status Satisfaction Note [ 10150 ] Awaiting Payment [ 10151 ]
      Satisfaction note signed No [ 11650 ]
      Adrienne Barwell (Inactive) made changes -
      Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Adrienne Barwell (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      made changes -
      Park_Address
      made changes -
      Park_Key_Account No
      made changes -
      Park_Email
      made changes -
      Park_Email
      made changes -
      Park_Address
      Adrienne Barwell (Inactive) made changes -
      Workflow Quotes ver 2.5 [ 155992 ] Quotes ver 3 [ 170968 ]
      Adrienne Barwell (Inactive) made changes -
      Workflow Quotes ver 3 [ 170968 ] Quotes ver 3.1 [ 172691 ]
      made changes -
      Resolution Completed [ 1 ]
      Status Complete [ 6 ] Reopened [ 4 ]
      made changes -
      Status Reopened [ 4 ] Assessment Sheet Issued [ 10549 ]
      Quote outcome None [ 12253 ]
      Assignee Adrienne Barwell [ adrienne ] Charleen Sibley [ charleen sibley ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Worksheet Issued Worksheet Issued
      21h 50m 1 Adrienne Barwell (Inactive) 11/Dec/14 9:40 AM
      Worksheet Issued Worksheet Issued Engineer Assessment Scheduled Engineer Assessment Scheduled
      5s 1 Adrienne Barwell (Inactive) 11/Dec/14 9:40 AM
      Engineer Assessment Scheduled Engineer Assessment Scheduled Awaiting Quote Awaiting Quote
      3s 1 Adrienne Barwell (Inactive) 11/Dec/14 9:40 AM
      Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
      11m 47s 1 Adrienne Barwell (Inactive) 11/Dec/14 9:52 AM
      Quotation supplied Quotation supplied Quotation accepted Quotation accepted
      26s 1 Adrienne Barwell (Inactive) 11/Dec/14 9:52 AM
      Quotation accepted Quotation accepted Parts ordered Parts ordered
      2s 1 Adrienne Barwell (Inactive) 11/Dec/14 9:52 AM
      Parts ordered Parts ordered Parts Recieved Parts Recieved
      57d 1h 2m 1 Claire Folland 06/Feb/15 10:55 AM
      Parts Recieved Parts Recieved Engineer Scheduled Engineer Scheduled
      73d 2h 45m 1 Adrienne Barwell (Inactive) 20/Apr/15 2:40 PM
      Engineer Scheduled Engineer Scheduled Work Completed Work Completed
      1s 1 Adrienne Barwell (Inactive) 20/Apr/15 2:40 PM
      Work Completed Work Completed Satisfaction Note Satisfaction Note
      4s 1 Adrienne Barwell (Inactive) 20/Apr/15 2:40 PM
      Satisfaction Note Satisfaction Note Awaiting Payment Awaiting Payment
      4s 1 Adrienne Barwell (Inactive) 20/Apr/15 2:40 PM
      Awaiting Payment Awaiting Payment Resolved Resolved
      2s 1 Adrienne Barwell (Inactive) 20/Apr/15 2:40 PM
      Resolved Resolved Complete Complete
      1s 1 Adrienne Barwell (Inactive) 20/Apr/15 2:41 PM
      Complete Complete Reopened Reopened
      3895d 19h 49m 1 19/Dec/25 9:30 AM
      Reopened Reopened Assessment Sheet Issued Assessment Sheet Issued
      21s 1 19/Dec/25 9:31 AM

        People

        • Assignee:
          Charleen Sibley
          Reporter:
          Adrienne Barwell (Inactive)
        • Watchers:
          0 Start watching this issue

          Dates

          • Due:
            Created:
            Updated:
            Parts in:
            Parts Expected: