Details
-
Type:
Chargeable (6 weeks)
-
Status: Quotation accepted
-
Priority:
Normal
-
Resolution: Unresolved
-
Labels:None
-
ID Number:W0229128
-
Plot:A36
-
Model:Wimbledon
-
Serial:2030048
-
Size:36x12
-
Status Colour:
Quotation accepted
-
Stock_Number:36568
-
Park_Company:Treyarnon Bay Caravan Park Ltd
-
Park_Code:TREY01
-
Park_Phone:01841 520681 // 01841 520653
-
Park_Postcode:PL28 8JP
-
Satisfaction note signed:No
-
Park_Key_Account:Yes
-
SLA: Quote Time to:
-
SLA Status:
-
Quote outcome:Accepted
Activity
| Field | Original Value | New Value |
|---|---|---|
| Summary | CLONE - the kitchen, the upper cupboards on the left-hand side The top pelmet/rail has parted at the corner too | the main bathroom radiator requires replacing due to particularly bad rusting |
| Issue Type | Kitchen Cupboards (8 Weeks) [ 31 ] | Radiators (4 Weeks) [ 36 ] |
| Attachment | Capture.JPG [ 394127 ] |
Hide
Claire Folland
added a comment -
Permalink
received email from customer, submitted into ABI, photos will not attach to Jira
Show
Claire Folland
added a comment - received email from customer, submitted into ABI, photos will not attach to Jira
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| ID Number | W0229128 |
| Attachment | Capture.JPG [ 394134 ] |
ABI have rejected claim, van out of warranty, emailed customer
Show
Claire Folland
added a comment - ABI have rejected claim, van out of warranty, emailed customer
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Rejected [ 10002 ] |
| Project | ABI [ 10014 ] | Quotes [ 10020 ] |
| Key | ABI-29720 | QUOT-4098 |
| Issue Type | Radiators (4 Weeks) [ 36 ] | Chargeable (6 weeks) [ 14 ] |
| Workflow | Manufacturers ver 2.2 [ 259612 ] | Quotes ver 3.1 [ 260563 ] |
| Responsibility | Manufacturer Attending [ 10045 ] | |
| Quote outcome | None [ 12253 ] | |
| Times Scheduled | 0 | |
| Hire_or_Retail | Retail [ 10251 ] |
| Status | Rejected [ 10002 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Resolution | Completed [ 1 ] | |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
Customer wanting this as a chargeable quote, duncan advised to charge £50 total for travel and labour.
Have submitted parts enquiry to abi for the bathroom radiator part.
Have submitted parts enquiry to abi for the bathroom radiator part.
Show
James Eginton
added a comment - - edited Customer wanting this as a chargeable quote, duncan advised to charge £50 total for travel and labour.
Have submitted parts enquiry to abi for the bathroom radiator part.
| Attachment | screenshot-1.png [ 398699 ] |
| Attachment | screenshot-2.png [ 398700 ] |
| Attachment | QUOT-4098.docx [ 398701 ] |
Quote sent to the customer.
Show
James Eginton
added a comment - Quote sent to the customer.
| Status | Reopened [ 4 ] | Assessment Sheet Issued [ 10549 ] |
| Assignee | Claire Folland [ claire ] | Charleen Sibley [ charleen sibley ] |
| Status | Assessment Sheet Issued [ 10549 ] | Engineer Assessment Scheduled [ 10048 ] |
| Assignee | Charleen Sibley [ charleen sibley ] | James Eginton [ james ] |
| Plot |
| Status | Engineer Assessment Scheduled [ 10048 ] | Awaiting Quote [ 10006 ] |
| Due Date | 27/Feb/25 |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Waiting for Customer [ 10350 ] |
made changes -
| Status | Waiting for Customer [ 10350 ] | Quotation accepted [ 10008 ] |
| Quote outcome | None [ 12253 ] | Accepted [ 12254 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
10m 10s | 1 | Claire Folland | 02/Jan/25 1:12 PM | |||||
|
1d 1h 1m | 1 | Claire Folland | 03/Jan/25 2:13 PM | |||||
|
6s | 1 | Claire Folland | 03/Jan/25 2:13 PM | |||||
|
62d 15m | 1 | James Eginton | 06/Mar/25 2:29 PM | |||||
|
1s | 1 | James Eginton | 06/Mar/25 2:29 PM | |||||
|
5d 19h 58m | 1 | James Eginton | 12/Mar/25 10:27 AM | |||||
|
6s | 1 | James Eginton | 12/Mar/25 10:27 AM | |||||
|
7s | 1 | James Eginton | 12/Mar/25 10:27 AM | |||||
|
3s | 1 | James Eginton | 12/Mar/25 10:28 AM | |||||
|
2s | 1 | James Eginton | 12/Mar/25 10:28 AM | |||||
|
72d 16h 15m | 1 | 24/May/25 3:43 AM |
