Details
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Type:
White Goods
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Status: Complete
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Park_Company:Holiday Resort Unity
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Park_Code:UNIT01
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Park_Postcode:TA8 2RB
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Park_Contact:Elly Peters
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Park_Email:
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Park_Phone:01278 751602
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Plot:B14
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ID Number:Sage invoice number 478640
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Order No:CUR1852729255 (currys) // SBH004940
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Model:Alsace
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Stock_Number:33071
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Serial:022550h
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Status Colour:
Complete
Activity
- All
- Comments
- History
- Activity
- Transitions
- Stateoscope
I have checked out the size of the dishwasher and it is:
H81.8 x W44.8 x D57 cm
I dont think you can get a washing machine to fit those dimensions. I don't know who has agreed this?
H81.8 x W44.8 x D57 cm
I dont think you can get a washing machine to fit those dimensions. I don't know who has agreed this?
Show
Charleen Sibley
added a comment - I have checked out the size of the dishwasher and it is:
H81.8 x W44.8 x D57 cm
I dont think you can get a washing machine to fit those dimensions. I don't know who has agreed this?
Assessment sheet issued for Steve to take a look 29/3/18
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Charleen Sibley
added a comment - Assessment sheet issued for Steve to take a look 29/3/18
Unity have called chasing this issue I have advised we will look into this and Char has said she will call them back for me.
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Debbie Bartlett (Inactive)
added a comment - Unity have called chasing this issue I have advised we will look into this and Char has said she will call them back for me.
I have attached my working outs above. I have sent the quote over to the park. Wait for a reply if they wish to go ahead with this.
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Charleen Sibley
added a comment - I have attached my working outs above. I have sent the quote over to the park. Wait for a reply if they wish to go ahead with this.
Hi Charleen,
The owner is happy to go ahead with the work.
The owner is happy to go ahead with the work.
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Charleen Sibley
added a comment - Hi Charleen,
The owner is happy to go ahead with the work.
The owner has asked if there is a chance it could be a black washing machine?
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Charleen Sibley
added a comment - The owner has asked if there is a chance it could be a black washing machine?
I am struggling to find the black model in stock. I have gone back to the park and said this and perhaps we could take the washing machine off the quote and the owners could order it themselves.
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Charleen Sibley
added a comment - I am struggling to find the black model in stock. I have gone back to the park and said this and perhaps we could take the washing machine off the quote and the owners could order it themselves.
Karen from the park called (10:53) to chase this one and needs to get back to the customer today. Said I would pass you Char for her.
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Summer Stangroom (Inactive)
added a comment - Karen from the park called (10:53) to chase this one and needs to get back to the customer today. Said I would pass you Char for her.
Wood work edging
Parts Enquiry Ref: SBH003054 with swift.
Parts Enquiry Ref: SBH003054 with swift.
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Charleen Sibley
added a comment - Wood work edging
Parts Enquiry Ref: SBH003054 with swift.
CUR1852729255. - washing machine order from Currys
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Charleen Sibley
added a comment - CUR1852729255. - washing machine order from Currys
Spoke to Karen from the park (12:50) chasing as customer called chasing. She knows Char ordered at the end of last week but wondered if we had heard anything.
I said once Char is back from lunch I will get her to chase and then call Karen back.
I said once Char is back from lunch I will get her to chase and then call Karen back.
Show
Summer Stangroom (Inactive)
added a comment - Spoke to Karen from the park (12:50) chasing as customer called chasing. She knows Char ordered at the end of last week but wondered if we had heard anything.
I said once Char is back from lunch I will get her to chase and then call Karen back.
1718851 19X1.7MM PVC EDGE/BAND TISANO OAK Quantity: 1 1718855 30X1.7MM PVC EDGE/BAND TISANO OAK Quantity: 1 1719436 54 X 2MM PVC EDGE/BAND TISANO OAK Quantity: 1 1714547 23x2mm PVC E/BAND ALPINE WHITE Quantity: 1 Here are the Part numbers for the Edging the first three are for the Kitchen Woodwork and the last part number is for the kitchen unit door edging :)
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Charleen Sibley
added a comment - 1718851 19X1.7MM PVC EDGE/BAND TISANO OAK Quantity: 1 1718855 30X1.7MM PVC EDGE/BAND TISANO OAK Quantity: 1 1719436 54 X 2MM PVC EDGE/BAND TISANO OAK Quantity: 1 1714547 23x2mm PVC E/BAND ALPINE WHITE Quantity: 1 Here are the Part numbers for the Edging the first three are for the Kitchen Woodwork and the last part number is for the kitchen unit door edging :)
SBH004940 - parts ordered from Swift.
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Charleen Sibley
added a comment - SBH004940 - parts ordered from Swift.
worksheet issued for Steve to fit 25/5/18
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Charleen Sibley
added a comment - worksheet issued for Steve to fit 25/5/18
Steve has completed this job on the 24/5/18. Work sheet scanned and attached.
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Debbie Bartlett (Inactive)
added a comment - Steve has completed this job on the 24/5/18. Work sheet scanned and attached.
Karen from the park has called to chased this as the customer was summing that they would have 3 shelves not 2. Steve has advised that he put two shelves in as this was uniform to the kitchen and the metal strip that sits in the edge of the shelving. I have emailed Karen to advised that i will speak to Steve to see if we are able to do this as the shelves where adapted t fit the space. Email attached.
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Debbie Bartlett (Inactive)
added a comment - Karen from the park has called to chased this as the customer was summing that they would have 3 shelves not 2. Steve has advised that he put two shelves in as this was uniform to the kitchen and the metal strip that sits in the edge of the shelving. I have emailed Karen to advised that i will speak to Steve to see if we are able to do this as the shelves where adapted t fit the space. Email attached.
Hi Debbie,
The owner has said she is unhappy with the two shelves & would like the third one put in, no matter how small etc.
Can you get this arranged for me please?
The owner has said she is unhappy with the two shelves & would like the third one put in, no matter how small etc.
Can you get this arranged for me please?
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Charleen Sibley
added a comment - Hi Debbie,
The owner has said she is unhappy with the two shelves & would like the third one put in, no matter how small etc.
Can you get this arranged for me please?
I have issued another worksheet for Steve to attend and take a look at what he can do.
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Charleen Sibley
added a comment - I have issued another worksheet for Steve to attend and take a look at what he can do.
Steve attended 18/7/18 but has returned his worksheet saying "owner not present" need to reattend. Worksheet back in folder.
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Charleen Sibley
added a comment - Steve attended 18/7/18 but has returned his worksheet saying "owner not present" need to reattend. Worksheet back in folder.
Matt to attend 31/7/18
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Charleen Sibley
added a comment - Matt to attend 31/7/18
Tom has returned this work sheet as the owner was not present and he has advised via the work sheet that she needs to be there. I have place the work sheet back in the file. I have emailed Karen asking if she can get a date from the owner as to when she will be on park so that we can re-attend when she is present. Screen shot of email attached.
Show
Debbie Bartlett (Inactive)
added a comment - Tom has returned this work sheet as the owner was not present and he has advised via the work sheet that she needs to be there. I have place the work sheet back in the file. I have emailed Karen asking if she can get a date from the owner as to when she will be on park so that we can re-attend when she is present. Screen shot of email attached.
I have reprinted the work sheet and Karen has confirmed that the owner will be at the park on Wednesday.
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Debbie Bartlett (Inactive)
added a comment - I have reprinted the work sheet and Karen has confirmed that the owner will be at the park on Wednesday.
Steve attended but customer not available to show what she wants, put worksheet back in file
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Claire Folland
added a comment - Steve attended but customer not available to show what she wants, put worksheet back in file
Tom attended 17/9/18 and 26/9/18 and we cannot gain access as the owner is not present. I have closed this off until the park get back to us.
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Charleen Sibley
added a comment - Tom attended 17/9/18 and 26/9/18 and we cannot gain access as the owner is not present. I have closed this off until the park get back to us.
Invoice Number 478640
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Charleen Sibley
added a comment - Invoice Number 478640
Can you get Surf bay to get us a price for fitting a washing machine in place of the dishwasher in this unit.
Surf bay has agreed to buy the washing machine as a good will gesture but we will pay for having it fitted.
Thanks,
Joe Lemon
Holiday Home Sales Manager