Swift
  1. Swift
  2. SWIFT-11564

Water ingress throughout the right hand side of the caravan

        Details

        • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
        • Status: Complete
        • Priority: Low Low
        • Resolution: Completed
        • Labels:
          None
        • Serial:
          009141h
        • Model:
          Burgundy
        • Size:
          32x10
        • ID Number:
          SBH005555
        • Status Colour:
          Complete Complete
        • Stock_Number:
          27799
        • Times Scheduled:
          1
        • Park_Company:
           Timbervale Caravan Park
        • Park_Postcode:
          DT7 3HG
        • Park_Contact:
          Mr John & Mrs Sue Eaton
        • Park_Phone:
          1297442585
        • Park_Email:
          eatons@timbervale.co.uk
        • Park_Code:
          TIMB01
        • Park_Key_Account:
          No
        • SLA Status:

          Description

          Reported by Mrs Drake by telephone - 07886003463
          1. PDF File
            SKM_C224e16072208015.pdf
            290 kB
            Adrienne Barwell
          1. email response to swift.png
            320 kB
          2. email from swift.png
            305 kB

            Issue Links

            Same Van

            Customer Problem - Customer Problem PROB-12 Complaint direct to Swift from Mr Drake

            • Normal - Normal Priority
            • Complete

              Activity

              Adrienne Barwell
              05/May/17 9:36 AM
              Adrienne Barwell
              Resolved
              Status Change
              Adrienne Barwell
              Complete
              8 seconds
              Adrienne Barwell
              05/May/17 9:36 AM
              Adrienne Barwell
              Awaiting Payment
              Status Change
              Adrienne Barwell
              Resolved
              15 seconds
              Adrienne Barwell
              05/May/17 9:36 AM
              Marion Pratt
               
              Assigned
              Adrienne Barwell
               
              3 seconds
              Adrienne Barwell
              05/May/17 9:36 AM
              Marion Pratt
              Issue Invoice
              Status Change
              Marion Pratt
              Awaiting Payment
              1 week and 1 day and 1 hour and 7 minutes and 15 seconds
              Adrienne Barwell
              27/Apr/17 8:28 AM
              Ellie W
               
              Assigned
              Marion Pratt
               
              9 months and 4 days and 23 hours and 3 minutes and 44 seconds
              Adrienne Barwell
              22/Jul/16 9:25 AM
              Debbie Bartlett
              Engineer Scheduled
              Status Change
              Ellie W
              Issue Invoice
              2 months and 2 weeks and 19 hours and 58 minutes and 32 seconds
              Charleen Sibley
              07/May/16 1:26 PM
              Debbie Bartlett
              Worksheet Issued
              Status Change
              Debbie Bartlett
              Engineer Scheduled
              6 seconds
              Charleen Sibley
              07/May/16 1:26 PM
              Debbie Bartlett
              Acknowledged
              Status Change
              Debbie Bartlett
              Worksheet Issued
              14 seconds
              Charleen Sibley
              07/May/16 1:26 PM
              Debbie Bartlett
              Submitted
              Status Change
              Debbie Bartlett
              Acknowledged
              1 week and 1 day and 3 hours and 18 minutes and 44 seconds
              Debbie Bartlett
              29/Apr/16 10:07 AM
              Debbie Bartlett
              Open
              Status Change
              Debbie Bartlett
              Submitted
              18 minutes and 33 seconds
              Debbie Bartlett
              29/Apr/16 9:49 AM
              Debbie Bartlett
              Engineer Assessment Scheduled
              Status Change
              Debbie Bartlett
              Open
              4 minutes and 2 seconds
              Charleen Sibley
              29/Apr/16 9:44 AM
              Ellie W
               
              Assigned
              Debbie Bartlett
               
              2 weeks and 1 day and 40 minutes and 4 seconds
              Adrienne Barwell
              14/Apr/16 9:04 AM
              Adrienne Barwell
              Assessment Sheet Issued
              Status Change
              Ellie W
              Engineer Assessment Scheduled
              2 weeks and 21 hours and 43 minutes and 59 seconds
              Transition Owner Before Transition Transition After Transition Response Time
              Ellie W
              30/Mar/16 11:20 AM
              Ellie W
              Open
              Status Change
              Adrienne Barwell
              Assessment Sheet Issued
              4 minutes and 7 seconds

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                  Dates

                  • Due:
                    Created:
                    Updated:
                    Resolved:
                    Work Scheduled: