Swift
  1. Swift
  2. SWIFT-11564

Water ingress throughout the right hand side of the caravan

        Details

        • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
        • Status: Complete
        • Priority: Low Low
        • Resolution: Completed
        • Labels:
          None
        • Serial:
          009141h
        • Model:
          Burgundy
        • Size:
          32x10
        • ID Number:
          SBH005555
        • Status Colour:
          Complete Complete
        • Stock_Number:
          27799
        • Times Scheduled:
          1
        • Park_Company:
           Timbervale Caravan Park
        • Park_Postcode:
          DT7 3HG
        • Park_Contact:
          Mr John & Mrs Sue Eaton
        • Park_Phone:
          1297442585
        • Park_Email:
          eatons@timbervale.co.uk
        • Park_Code:
          TIMB01
        • Park_Key_Account:
          No
        • SLA Status:

          Description

          Reported by Mrs Drake by telephone - 07886003463
          1. PDF File
            SKM_C224e16072208015.pdf
            290 kB
            Adrienne Barwell
          1. email from swift.png
            305 kB
          2. email response to swift.png
            320 kB

            Issue Links

            Same Van

            Customer Problem - Customer Problem PROB-12 Complaint direct to Swift from Mr Drake

            • Normal - Normal Priority
            • Complete

              Activity

              Ascending order - Click to sort in descending order
              Ellie W (Inactive) created issue -
              Ellie W (Inactive) made changes -
              Field Original Value New Value
              Summary Water ingree throughout the right hand side of the caravan Water ingress throughout the right hand side of the caravan
              Ellie W (Inactive) made changes -
              Resolution Completed [ 1 ]
              Park_Company Not defined Timbervale Caravan Park
              Ellie W (Inactive) made changes -
              Park_Contact Mr John & Mrs Sue Eaton
              Park_Postcode DT7 3HG
              Park_Phone 1297442585
              Park_Code TIMB01
              Park_Key_Account No
              Park_Address2 Charmouth Road
              Park_City Lyme Regis
              Ellie W (Inactive) made changes -
              Status Open [ 1 ] Assessment Sheet Issued [ 10549 ]
              Assignee Ellie W [ temp ] Adrienne Barwell [ adrienne ]
              Adrienne Barwell (Inactive) made changes -
              Status Assessment Sheet Issued [ 10549 ] Engineer Assessment Scheduled [ 10048 ]
              Work Scheduled 20/Apr/16
              Assignee Adrienne Barwell [ adrienne ] Ellie W [ temp ]
              Plot
              Charleen Sibley made changes -
              Assignee Ellie W [ temp ] Debbie Bartlett [ debbieb ]
              Charleen Sibley made changes -
              Serial 09141h 009141h
              Debbie Bartlett (Inactive) made changes -
              Project Quotes [ 10020 ] Swift [ 10018 ]
              Key QUOT-2182 SWIFT-11564
              Workflow Quotes ver 3.1 [ 180515 ] Manufacturers ver 2.2 [ 182010 ]
              Status Engineer Assessment Scheduled [ 10048 ] Open [ 1 ]
              Debbie Bartlett (Inactive) made changes -
              Status Open [ 1 ] Submitted [ 10001 ]
              Debbie Bartlett (Inactive) made changes -
              ID Number SBH005555
              Debbie Bartlett (Inactive) made changes -
              Priority Normal [ 21 ] Manager escalations [ 10000 ]
              Charleen Sibley made changes -
              Status Submitted [ 10001 ] Acknowledged [ 10005 ]
              Charleen Sibley made changes -
              Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
              Charleen Sibley made changes -
              Times Scheduled 1
              Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
              Plot
              Charleen Sibley made changes -
              Attachment email from swift.png [ 121797 ]
              Charleen Sibley made changes -
              Attachment email response to swift.png [ 121800 ]
              Adrienne Barwell (Inactive) made changes -
              Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
              Assignee Debbie Bartlett [ debbieb ] Ellie W [ temp ]
              Adrienne Barwell (Inactive) made changes -
              Priority Manager escalations [ 10000 ] Low [ 22 ]
              Adrienne Barwell (Inactive) made changes -
              Attachment SKM_C224e16072208015.pdf [ 123972 ]
              Adrienne Barwell (Inactive) made changes -
              Link This issue Same Van PROB-12 [ PROB-12 ]
              Adrienne Barwell (Inactive) made changes -
              Assignee Ellie W [ temp ] Marion Pratt [ marion ]
              Adrienne Barwell (Inactive) made changes -
              Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
              Adrienne Barwell (Inactive) made changes -
              Assignee Marion Pratt [ marion ] Adrienne Barwell [ adrienne ]
              Adrienne Barwell (Inactive) made changes -
              Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
              Adrienne Barwell (Inactive) made changes -
              Status Resolved [ 5 ] Complete [ 6 ]

                People

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                  Dates

                  • Due:
                    Created:
                    Updated:
                    Resolved:
                    Work Scheduled: