Swift
  1. Swift
  2. SWIFT-11564

Water ingress throughout the right hand side of the caravan

        Details

        • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
        • Status: Complete
        • Priority: Low Low
        • Resolution: Completed
        • Labels:
          None
        • Serial:
          009141h
        • Model:
          Burgundy
        • Size:
          32x10
        • ID Number:
          SBH005555
        • Status Colour:
          Complete Complete
        • Stock_Number:
          27799
        • Times Scheduled:
          1
        • Park_Company:
           Timbervale Caravan Park
        • Park_Postcode:
          DT7 3HG
        • Park_Contact:
          Mr John & Mrs Sue Eaton
        • Park_Phone:
          1297442585
        • Park_Email:
          eatons@timbervale.co.uk
        • Park_Code:
          TIMB01
        • Park_Key_Account:
          No
        • SLA Status:

          Description

          Reported by Mrs Drake by telephone - 07886003463
          1. PDF File
            SKM_C224e16072208015.pdf
            290 kB
            Adrienne Barwell
          1. email from swift.png
            305 kB
          2. email response to swift.png
            320 kB

            Issue Links

            Same Van

            Customer Problem - Customer Problem PROB-12 Complaint direct to Swift from Mr Drake

            • Normal - Normal Priority
            • Complete

              Activity

              Transition Time In Source Status Execution Times Last Executer Last Execution Date
              Open Open Assessment Sheet Issued Assessment Sheet Issued
              		4m 7s 1 temp 30/Mar/16 11:20 AM
              Assessment Sheet Issued Assessment Sheet Issued Engineer Assessment Scheduled Engineer Assessment Scheduled
              		14d 21h 43m 1 Adrienne Barwell (Inactive) 14/Apr/16 9:04 AM
              Engineer Assessment Scheduled Engineer Assessment Scheduled Open Open
              		15d 44m 1 debbieb 29/Apr/16 9:49 AM
              Open Open Submitted Submitted
              		18m 33s 1 debbieb 29/Apr/16 10:07 AM
              Submitted Submitted Acknowledged Acknowledged
              		8d 3h 18m 1 charleen sibley 07/May/16 1:26 PM
              Acknowledged Acknowledged Worksheet Issued Worksheet Issued
              		14s 1 charleen sibley 07/May/16 1:26 PM
              Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
              		6s 1 charleen sibley 07/May/16 1:26 PM
              Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
              		75d 19h 58m 1 Adrienne Barwell (Inactive) 22/Jul/16 9:25 AM
              Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
              		287d 10m 1 Adrienne Barwell (Inactive) 05/May/17 9:36 AM
              Awaiting Payment Awaiting Payment Resolved Resolved
              		19s 1 Adrienne Barwell (Inactive) 05/May/17 9:36 AM
              Resolved Resolved Complete Complete
              		8s 1 Adrienne Barwell (Inactive) 05/May/17 9:36 AM

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                  Dates

                  • Due:
                    Created:
                    Updated:
                    Resolved:
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