Details
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Type:
Bedroom Furniture (8 Weeks)
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Status: Complete
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Responsibility:Manufacturer Attending
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Plot:Forest Edge 52
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Hire_or_Retail:Retail
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Serial:021873H
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Manufacturer:Swift
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Model:Bordeaux
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Year:2016
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Size:38 X 12
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ID Number:SBH007988
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Status Colour:
Complete
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Stock_Number:32227
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Times Scheduled:2
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Park_Company:Forest Edge caravan park
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Park_Postcode:BH24 2SD
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Park_Phone:01202872817
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Park_Code:FORE05
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Additional Contact Details:
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Park_Key_Account:Yes
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SLA Status:
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SLA: Open Jobs Overdue Status:
Issue Links
- Customer Problem with
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SWIFT-18668
Master Bedroom - Bed the gas struts are fault and you can no longer lift up the bed.
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- Complete
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Activity
| Field | Original Value | New Value |
|---|---|---|
| Issue Type | Internal Doors (8 Weeks) [ 29 ] | Bedroom Furniture (8 Weeks) [ 34 ] |
| Responsibility | SurfBay Attending [ 10042 ] | Manufacturer Attending [ 10045 ] |
| Attachment | Email from Leanne.png [ 196030 ] |
| Attachment | Swift Claim .png [ 196031 ] |
| ID Number | SBH007623 | SBH007988 |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Attachment | Swift Acknowledgement.png [ 196071 ] |
| Park_Contact |
| Park_City |
| Attachment | Email from Jaybe.png [ 196072 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Attachment | screenshot-1.png [ 197476 ] |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Issue Invoice [ 10451 ] |
| Assignee | Isabel Smith [ monica ] | Ellie W [ temp ] |
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Invoice Number | . |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Claire Folland [ claire ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
made changes -
| Park_Contact |
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
| Park_Contact |
| Park_Email |
| Park_Postcode | BH24 2SD | BH24 2RZ |
| Park_Email | Leanne.Buckingham@shorefield.co.uk | |
| Park_Phone | 01202872817 | 01202 865601 |
| Park_Code | FORE05 | OAKD02 |
| Park_Address2 | St Leonards | St Leonards, Nr Ringwood |
| Park_City | Hampshire | |
| Park_Address | 229 Ringwood Road | Oakdene Forest Park |
| Park_Company | Oakdene Forest Park | Forest Edge caravan park |
| Park_Postcode | BH24 2RZ | BH24 2SD |
| Park_Email | Leanne.Buckingham@shorefield.co.uk | |
| Park_Phone | 01202 865601 | 01202872817 |
| Park_Code | OAKD02 | FORE05 |
| Park_Address2 | St Leonards, Nr Ringwood | St Leonards |
| Park_City | Hampshire | |
| Park_Address | Oakdene Forest Park | 229 Ringwood Road |
| Status | Reopened [ 4 ] | Submitted [ 10001 ] |
| Link |
This issue Customer Problem with |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Times Scheduled | 1 | 2 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Issue Invoice [ 10451 ] |
| Assignee | Claire Folland [ claire ] | Ellie W [ temp ] |
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Charleen Sibley [ charleen sibley ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |