Details
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Type:
Internal Issues (1 Week)
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Status: Worksheet Issued
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Responsibility:Manufacturer Attending
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Plot:6
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Hire_or_Retail:Retail
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Serial:031541h
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Manufacturer:Swift
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Model:Bordeaux
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Year:2019
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Size:38x12
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ID Number:SBH015304
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Status Colour:
Worksheet Issued
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Stock_Number:36527
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Times Scheduled:3
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Park_Company:chelsfield Farm
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Park_Postcode:PL15 8NU
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Park_Phone:01566 785828 / Marian: 07702 205293
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Park_Email:info@chelsfieldfarm.co.uk
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Park_Code:chel02
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Park_Key_Account:No
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SLA Status:
Description
Boiler door, lower cupboard door to the right hand side of oven and the 3 drawer fronts opposite cooker are delaminating.
Customer is Bob Thacker, doesn't have photos of the issues as they are difficult to get in the light.
Mr Thacker advised legal proceedings will begin if not received a satisfactory response by the end of the week, quoting CRA.
I advised that for CRA, the issue needs to be declared as inherently faulty, these doors have only started delaminating after 5+ years.
Have submitted to Swift to see what they say, will let Mr Thacker know of an update once received.
Contact email is oaklandsct@hotmail.com, contact number is 01785 823663.
Customer is Bob Thacker, doesn't have photos of the issues as they are difficult to get in the light.
Mr Thacker advised legal proceedings will begin if not received a satisfactory response by the end of the week, quoting CRA.
I advised that for CRA, the issue needs to be declared as inherently faulty, these doors have only started delaminating after 5+ years.
Have submitted to Swift to see what they say, will let Mr Thacker know of an update once received.
Contact email is oaklandsct@hotmail.com, contact number is 01785 823663.
Activity
- All
- Comments
- History
- Activity
- Transitions
- Stateoscope
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
48m 11s | 1 | James Eginton | 18/Mar/25 12:25 PM | |||||
|
9d 28m | 1 | James Eginton | 27/Mar/25 12:53 PM | |||||
|
20d 19h 12m | 1 | James Eginton | 17/Apr/25 9:06 AM | |||||
|
26d 6h 45m | 1 | James Eginton | 13/May/25 3:52 PM | |||||
|
2s | 1 | James Eginton | 13/May/25 3:52 PM |
