Swift
  1. Swift
  2. SWIFT-6151

Water is getting in again around the barge board area, this is not as bad as last time

        Details

        • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
        • Status: Complete
        • Priority: High High
        • Resolution: Completed
        • Labels:
          None
        • Customer Code:
          lad01
        • Park:
          Ladram Bay
        • Postcode:
          EX9 7BX
        • Responsibility:
          Manufacturer Attending
        • Plot:
          PV26
        • Hire_or_Retail:
          Retail
        • Serial:
          10930h
        • Model:
          Champagne
        • Size:
          41 x 12
        • ID Number:
          sbh003601
        • Status Colour:
          Complete Complete
        • Stock_Number:
          28156
        • Park_Company:
           Not defined
        • SLA Status:

          Description

          Gary from Labram Bay has called to say that the owners have just let rip into him.
          They have water coming in again, he said that its coming in to the sides of the sliding door from the UPVC.
          Its coming in and water is going on the carpet/blinds etc.
          1. PDF File
            70SURFBH140114101631.pdf
            53 kB
            Adrienne Barwell
          1. screenshot-1.jpg
            166 kB
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          6. untitled.bmp
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          7. untitled.bmp
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            Issue Links

            Same Van

            Ext Doors & Windows (4 weeks) - External Doors & Windows SWIFT-5017 The site have advised that swift are replacing the front windows, however, the triangle top window section on the front has moved and gaps have appeared, that the wind and water is now coming through

            • Critical - Critical Priority Jobs
            • Complete

            Ext Doors & Windows (4 weeks) - External Doors & Windows SWIFT-7335 Rejected unit, due to water ingress around the apex

            • Manager escalations - Issues escalated to Adrienne
            • Complete

              Activity

              Ascending order - Click to sort in descending order
              Hide
              Permalink
              Adrienne Barwell (Inactive) added a comment -
              Claire from Ladram has contacted Darren and advised that the van has experienced water ingress again over the Christmas period
              Show
              Adrienne Barwell (Inactive) added a comment - Claire from Ladram has contacted Darren and advised that the van has experienced water ingress again over the Christmas period
              Hide
              Permalink
              Adrienne Barwell (Inactive) added a comment -
              Tried to Ring Rea, but she was on the phone
              Show
              Adrienne Barwell (Inactive) added a comment - Tried to Ring Rea, but she was on the phone
              Hide
              Permalink
              Adrienne Barwell (Inactive) added a comment -
              Tried to ring Rea, but the phone was engaged
              Show
              Adrienne Barwell (Inactive) added a comment - Tried to ring Rea, but the phone was engaged
              Hide
              Permalink
              Adrienne Barwell (Inactive) added a comment -
              Rang and left a message with Helen asking her to get Rea to ring me back
              Show
              Adrienne Barwell (Inactive) added a comment - Rang and left a message with Helen asking her to get Rea to ring me back
              Hide
              Permalink
              Adrienne Barwell (Inactive) added a comment -
              E-mailed Rea details waiting for her call
              Show
              Adrienne Barwell (Inactive) added a comment - E-mailed Rea details waiting for her call
              Hide
              Permalink
              Adrienne Barwell (Inactive) added a comment -
              Rea has advised that Andy is going to site this week and that he will inspect and try and sort
              Show
              Adrienne Barwell (Inactive) added a comment - Rea has advised that Andy is going to site this week and that he will inspect and try and sort
              Hide
              Permalink
              Adrienne Barwell (Inactive) added a comment -
              I have spoken to Andy his has attended and put in extra screws in the barge board he has advised that the customer is happy and will call Andy direct if there is any further issues. Andy will go back and check that it has worked later in the week
              Show
              Adrienne Barwell (Inactive) added a comment - I have spoken to Andy his has attended and put in extra screws in the barge board he has advised that the customer is happy and will call Andy direct if there is any further issues. Andy will go back and check that it has worked later in the week
              Hide
              Permalink
              Adrienne Barwell (Inactive) added a comment -
              Swift have sent me an e-mail advising that they will be attending to this next week - I have queried this with Rea, she has now come back and advised that it is a duplication, she will cancel the visit
              Show
              Adrienne Barwell (Inactive) added a comment - Swift have sent me an e-mail advising that they will be attending to this next week - I have queried this with Rea, she has now come back and advised that it is a duplication, she will cancel the visit

                People

                • Assignee:
                  Adrienne Barwell (Inactive)
                  Reporter:
                  Adrienne Barwell (Inactive)
                  Participants:
                • Watchers:
                  1 Start watching this issue

                  Dates

                  • Due:
                    Created:
                    Updated:
                    Resolved:
                    Work Scheduled: