Swift
  1. Swift
  2. SWIFT-24011

The main bedroom window that has recently been attended too has started leaking again and needs attention.

        Details

        • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Serial:
          007151h
        • Manufacturer:
          Swift
        • Model:
          Burgundy
        • Year:
          2011
        • ID Number:
          SBH010657
        • Status Colour:
          Complete Complete
        • Stock_Number:
          26987
        • Times Scheduled:
          2
        • Park_Company:
           Pennymoor Caravan Park
        • Park_Postcode:
          PL21 0SB
        • Park_Contact:
          Bridget Whittam
        • Park_Phone:
          01548 830542
        • Park_Email:
          enquiries@pennymoor-camping.co.uk
        • Park_Code:
          PENN01
        • Park_Key_Account:
          No
        • SLA Status:

          Description

          Previous claim in 2017 submitted to Swift SBH006278

          They attended and carried out an ABC check and then ended up replacing wallboards and some of the flooring.
          1. PDF File
            SKM_C224e20032016473.pdf
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            Michelle Brooks
          1. email to Rachael for an update.png
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          2. email to update the park.png
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          3. IMG_1164.JPG
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          4. IMG_1165.JPG
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          5. IMG_1166.JPG
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          7. screenshot-1.png
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          8. screenshot-2.png
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          9. update the park.png
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          10. worksheet issued.png
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            Issue Links

            Customer Problem with

            Ext Doors & Windows (4 weeks) - External Doors & Windows SWIFT-21624 Leaking around bottom of door, marks on wallboards again Swift attended 2017 but it is leaking again

            • Normal - Normal Priority
            • Complete

            Ext Doors & Windows (4 weeks) - External Doors & Windows SWIFT-13884 Water ingress around the doors and windows

            • Agreed Date - Jobs with Agreed Resolution Date
            • Complete

              Activity

              Michelle Brooks
              21/Mar/20 10:55 AM
              unassigned
              Resolved
              Status Change
              unassigned
              Complete
              16 seconds
              Michelle Brooks
              21/Mar/20 10:54 AM
              unassigned
              Rejected
              Status Change
              unassigned
              Resolved
              2 weeks and 4 days and 1 hour and 25 minutes and 48 seconds
              Michelle Brooks
              03/Mar/20 9:29 AM
              unassigned
              Acknowledged
              Status Change
              unassigned
              Rejected
              3 seconds
              Michelle Brooks
              03/Mar/20 9:29 AM
              unassigned
              Submitted
              Status Change
              unassigned
              Acknowledged
              18 hours and 51 minutes and 58 seconds
              Transition Owner Before Transition Transition After Transition Response Time
              Debbie Bartlett
              02/Mar/20 2:37 PM
              unassigned
              Open
              Status Change
              unassigned
              Submitted
              35 minutes and 36 seconds

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                  Dates

                  • Created:
                    Updated:
                    Resolved: