Details
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Type:
Ext Doors & Windows (4 weeks)
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Status: Complete
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Responsibility:Manufacturer Attending
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Serial:007151h
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Manufacturer:Swift
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Model:Burgundy
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Year:2011
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ID Number:SBH010657
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Status Colour:
Complete
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Stock_Number:26987
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Times Scheduled:2
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Park_Company:Pennymoor Caravan Park
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Park_Postcode:PL21 0SB
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Park_Contact:Bridget Whittam
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Park_Phone:01548 830542
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Park_Email:enquiries@pennymoor-camping.co.uk
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Park_Code:PENN01
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Park_Key_Account:No
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SLA Status:
Description
Previous claim in 2017 submitted to Swift SBH006278
They attended and carried out an ABC check and then ended up replacing wallboards and some of the flooring.
They attended and carried out an ABC check and then ended up replacing wallboards and some of the flooring.
Issue Links
- Customer Problem with
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SWIFT-21624
Leaking around bottom of door, marks on wallboards again Swift attended 2017 but it is leaking again
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- Complete
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SWIFT-13884
Water ingress around the doors and windows
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- Complete
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Activity
- All
- Comments
- History
- Activity
- Transitions
- Stateoscope
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Debbie Bartlett (Inactive)
added a comment -
Permalink
Martyn has come in chasing this. This is van has had on going issues with leaks see linked issues. ( I have advised that its in hand and Swift will be attending) Martyn has forwarded the emails from the park and Char, I have spoken with Steve and submitted this issue to Swift. Screen shots attached.
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Debbie Bartlett (Inactive)
added a comment - Martyn has come in chasing this. This is van has had on going issues with leaks see linked issues. ( I have advised that its in hand and Swift will be attending) Martyn has forwarded the emails from the park and Char, I have spoken with Steve and submitted this issue to Swift. Screen shots attached.
We will need to stand with the rejection I’m afraid.
Many Thanks, Rachael
I have emailed Darren to ask what he suggests we do next.
Many Thanks, Rachael
I have emailed Darren to ask what he suggests we do next.
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Charleen Sibley
added a comment - We will need to stand with the rejection I’m afraid.
Many Thanks, Rachael
I have emailed Darren to ask what he suggests we do next.
He asked for Steves costing from when he attended. However steve didn't do an assessment as such just went and had a look. Steve has said he thinks it will be a couple of wallboards and a days labour to put right. I have emailed Darren with what Steve said but he hasn't got back to me.
Updated the park.
Updated the park.
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Charleen Sibley
added a comment - He asked for Steves costing from when he attended. However steve didn't do an assessment as such just went and had a look. Steve has said he thinks it will be a couple of wallboards and a days labour to put right. I have emailed Darren with what Steve said but he hasn't got back to me.
Updated the park.
Issued a worksheet for us to attend - Listing that we need 2 wallboards and 1 days labour. I have left the worksheet on Claire's desk.
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Charleen Sibley
added a comment - - edited Issued a worksheet for us to attend - Listing that we need 2 wallboards and 1 days labour. I have left the worksheet on Claire's desk.
spoke to Charleen, agreed to send Duncan on Monday, Steve has advised we have a couple of wallboards in stock
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Claire Folland
added a comment - spoke to Charleen, agreed to send Duncan on Monday, Steve has advised we have a couple of wallboards in stock
Completed by Duncan T 16/03/2020 - Removed & sealed window, refitted window & existing wall boards as agreed with park.
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Michelle Brooks (Inactive)
added a comment - Completed by Duncan T 16/03/2020 - Removed & sealed window, refitted window & existing wall boards as agreed with park.