Willerby
  1. Willerby
  2. WILL-3162

Customer has sent a 2nd letter of complaint to Willerby Holiday Homes about possible water ingress in their holiday home

    Details

    • Type: Structure (8 Weeks) Structure (8 Weeks)
    • Status: Complete
    • Priority: Over 8 Weeks Over 8 Weeks
    • Resolution: Completed
    • Labels:
      None
    • Customer Code:
      high01
    • Park:
      Highlands End
    • Postcode:
      DT6 6AR
    • Responsibility:
      Goodwill
    • Plot:
      Chris Stratton A175
    • Hire_or_Retail:
      Retail
    • Serial:
      WB2646/010
    • Model:
      Aspen 2008
    • Size:
      37x12
    • Status Colour:
      Complete Complete
    • Stock_Number:
      22867
    • Park_Company:
       Not defined
    1. will-3156.docx
      18 kB
      Adrienne Barwell
    2. 20131218095629091.pdf
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      Adrienne Barwell
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    3. Steve 4.11.13 063.jpg
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    4. Steve 4.11.13 062.jpg
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      Activity

      Hide
      Adrienne Barwell (Inactive) added a comment -
      I have spoken to Jo at Willerby, she has advised that they escalated this issue to Ellbee again, but unfortunately they were only willing to help on a chargeable basis. Willerby have written back to her advising of this and have heard nothing since. They have now closed this on their system
      Show
      Adrienne Barwell (Inactive) added a comment - I have spoken to Jo at Willerby, she has advised that they escalated this issue to Ellbee again, but unfortunately they were only willing to help on a chargeable basis. Willerby have written back to her advising of this and have heard nothing since. They have now closed this on their system
      Hide
      Adrienne Barwell (Inactive) added a comment - - edited
      Spoke to Jo and gave her the information that was required she will let me know when she has an update.
      Show
      Adrienne Barwell (Inactive) added a comment - - edited Spoke to Jo and gave her the information that was required she will let me know when she has an update.
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Val has advised that Mrs Stratton took over on 27th March 2008. I have tried to ring Jo with the information but she was not at her desk
      Show
      Adrienne Barwell (Inactive) added a comment - Val has advised that Mrs Stratton took over on 27th March 2008. I have tried to ring Jo with the information but she was not at her desk
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Jo Ann has asked us to find out exactly when Mrs Stratton took over this unit. I have left a message on Val's answerphone asking her to give me a call
      Show
      Adrienne Barwell (Inactive) added a comment - Jo Ann has asked us to find out exactly when Mrs Stratton took over this unit. I have left a message on Val's answerphone asking her to give me a call
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Willerby declined to do anymore with this issue, but Mrs Strutton has written to them again. I have spoken with Jo Ann who is looking into this issue and will get back to me.
      Show
      Adrienne Barwell (Inactive) added a comment - Willerby declined to do anymore with this issue, but Mrs Strutton has written to them again. I have spoken with Jo Ann who is looking into this issue and will get back to me.

        People

        • Assignee:
          Adrienne Barwell (Inactive)
          Reporter:
          Adrienne Barwell (Inactive)
          Participants:
        • Watchers:
          1 Start watching this issue

          Dates

          • Due:
            Created:
            Updated:
            Resolved: